One of the stories that have been making headlines these past weeks is the arrest of the owner of Ghana’s popular porn site Empress Leak.

But, little do people know about the reason and the real story behind the arrest of the owner of this popular adult site.

In this article, we are going to show you everything you need to know from the beginning of the investigation to the final arrest.

What is Empress Leak?

Empress Leak is one of the famous adult sites in Ghana. It is popularly known by Ghanaians as the hub of sexual videos and leaks in Ghana and other African countries.

The website is believed to have over 600,000 monthly users from Ghana, Nigeria, and the United Kingdom.

Who is the Founder of Empress Leak?

Anderson Ofosu Hene popularly known as Mario G is the founder and administrator of Empress Leak. He is a thirty-five (35) year old man who was residing at Osino in the Eastern Region prior to his arrest on July 30, 2020.

He has been operating this website since 2014 (6 years now) and publishes nude videos and pictures of young persons under the age of 18 years and after publishing their nude pictures and videos, demand money from them before taking them off his website.

On July 30, 2020, he was arrested in his apartment at Osino in the Eastern Region as a result of the hard work and determination of the Cyber Crime Unit (CCU) of the Ghana Criminal Investigation Department (CID) and the support of the Ministry of Communications.

What Led to the Arrest of Mr. Anderson Ofosu Hene, Owner of Empress Leak?

In January 2020, a minor (less than 18 years) from one of the Senior High Schools in Ghana reported a case to the police of her pictures being published on Empress Leak.

Right after that, the police and the CID launched an underground investigation into the case and found out that what the young girl was saying was true.

According to the police, it took them six (6) months before they were able to arrest Mr. Anderson in this unlawful conduct after they had mounted surveillance on Mario G and his accomplices.

Mario G has been extorting money from victims whose pictures and videos have been published on the website before removing them from the website.

He made the victims pay between GH¢ 500 and GH¢ 2000 through a certain mobile money account before removing their contents, according to the Ghana Police Service.

In spite of that, due to the fact that the pictures and the videos are uploaded before demanding the money, most people are able to get access to the pictures and the videos hours before they are taken down and such people also demand another money from the victims threatening to publish their nudes again if they fail to pay the amount they are demanding.

The accomplices are believed to be using social media and online dating platforms to form relationships with the victims and later demand for their nude pictures and videos which they later publish on the Empress Leak website.

Director General of Police, COP Isaac Yeboah said in a statement that, between the period after the lockdown and July, Mario G and his accomplices have made over GH¢ 420,000 from extorting victims online.

On the day of his arrest, it was alleged that he was caught in the act of uploading videos and pictures of some of his victims.

Mario G is now in the custody of the Ghana Police Service and has been charged with the offense of obscenity, child pornography, extortion of money and money laundering.

Readers of this article are hereby advised to be very careful when sending their nude pictures and videos to strangers they meet online.

What is Bitcoin?

Bitcoin makes the transaction very easy, as there is no need for middlemen like banks or any other private sector. This is a novel currency system, which was introduced in the year, 2009. With Bitcoin, it is possible to book hotels from Expedia.com, can buy furnishings from Overstock, and also acquire Xbox games. This article will provide you with a deep insight into Bitcoin and its other features.

Why Bitcoin?

Bitcoins be able to be used to purchase trade-in secrets. As Bitcoins has not any rules and regulations and is not about any country, it makes the international transaction very simple, easy, and low-priced. They do not possess any credit card fees, so most of the small business sectors, prefer Bitcoins. Few people use Bitcoin just for their savings, as their value might fluctuate accordingly. 

How to buy Bitcoins?

Bitcoin can be bought in three ways. They are:

• Purchase on Exchange
• Transfers
• Mining

Purchase on Exchange:  Bitcoins can be bought or sold in different currencies, through Bit exchange. Coin base is a chief exchange, next to Bitstamp and Bitfinex. But Bitcoin has security issues as in the year 2016, several thousands of Bitcoins were being stolen from Bitfinex. You can use websites like Brexit Trader to know more about the purchase. 

Transfers: Cash can be transacted to other accounts using internet banking logins or any mobile apps. Similarly, Bitcoins can also be transacted through mobile apps or computers.

Mining: Throughmany online maths puzzle-solving sites and gambling sites, the winners are awarded 12.5 Bitcoins appropriately for every 10 minutes.

What is a Bitcoin Wallet?

Like we keep our money in the wallet, the Bitcoins are stored digitally. So what digital storing means? The Bitcoins can be stored in both cloud and the user’s computer system. Bitcoin wallets are like implicit bank system, where the users can transact money, make online payments as well as save money. The Bitcoins are not assured by FDIC, unlike banks.

Drawbacks in using Bitcoin Wallet

The following are the drawbacks of using digital wallets:

• If the wallet is stored in a cloud, there is a possibility of a cloud server being hacked by anonymous users, where the companies will lose the client’s Bitcoins.
• If the wallet is stored in your personal computer, either you may delete it accidentally, or a bug might destroy the file.

Security and its impact

A Bitcoin has no banks making the transaction simpler and easier. Even though the Bitcoins transactions are bought and sold and recorded in public logs, the details of the buyers and sellers will not be revealed at any cost. The hackers cannot track the transaction, ensuring safe transactions. Hence Bitcoin transaction has become a perfect choice of illegal activity and drug business in online. 

Features of Bitcoins

The following are the salient features of Bitcoins:

• Easier mobile transaction: 
• Secured transaction
• Transact anytime, anywhere
• Quicker global payments 
• Select your charge
• Defend your individuality

Services of Bitcoins

The Bitcoin offers the following services:

• Bitcoin exchange
• Casino
• Local trading
• Online payment
• Bitcoins for business

Future of Bitcoin usage

The Bitcoin has no defined rules and regulations, which makes them not be used as prevalent as our normal currency. Some countries like China, Japan, and Australia are framing a few regulations on Bitcoin to avoid anonymity and to be used for all types of business. But many people raise the question of ‘how to invest in a currency that has no authority like banks’? Even though Bitcoins are secure, Bitcoins become a choice of illegal businesses, leading to any confusion and chaos in the system. The Bitcoins can become consumer’s choices if they have a set of rules and regulations and along with some trust-worthy mechanism adoption. If you are planning to invest in Bitcoins, then you must be ready to accept both success and failure. Because the Bitcoins are stored digitally, which makes them unstable as the hackers or bugs might destroy the files, and there is a chance of losing your investment!

To make wide-usage of Bitcoins, the government should frame some sort of regulations and transaction, which will make these cryptocurrencies soar high!

Bitcoin is a digital currency that can be used as a medium of exchange between individuals, and each unit you own acts as an asset. It was created in 2009 by an unknown individual or an unknown group of individuals. The person or the group of individuals who created Bitcoin has a pseudo name, “Satoshi Nakamoto”. No one knows the creator of the largest blockchain technology, whether he/she/they is/are alive or dead. 

It is easy to get bitcoins. Real money can be spent to buy bitcoins according to their market value. There are many sellers & vendors who accept bitcoins in exchange for their products or services. So, by accepting Bitcoins as a method of payment, bitcoins can be earned.

The most difficult way to get bitcoins is to create it. There is only one method to create bitcoin. People set up powerful computers to carry a process called mining. They get new bitcoins& transactional fees as a reward to do mining. So, basically, when miners solve math algorithms, they mine a block. It usually takes around 10 minutes to solve those high-level algorithms and mine a block.

When they mine a block, they get block rewards in the form of some new bitcoins. Till 210000 new bitcoins are created, 50 new bitcoins can be earned for mining each block. After that, only 25 bitcoins are created as a block reward. This process happens until the block reward decreases so much that no bitcoins could be created. Immediate bitcoin is one of the best website used in bitcoin. 

Like real money is stored in a wallet, Bitcoins are stored in a digital wallet. This database of this digital wallet can be in a cloud or as a file on a computer. There is no government or bank control over Bitcoins. So, products from all over the world can be bought or sold using bitcoins.

As Bitcoins doesn’t show the record of users, just their wallet ID, people involved in a particular transaction can not be traced. As taxes are not to be paid, it is cheap for people involved in international transactions. People involved in illegal activities like buying & selling drugs etc. find it safe to pursue their transactions through Bitcoin as they are anonymous. 

Bitcoins provide a lot of benefits in an era where there was a need for a digital currency, keeping in mind places where real money lacks. Bitcoins make sure that it’s users are protected from any kind of fraud as it is very difficult to counterfeit bitcoins. Unlike many other assets that we own, bitcoins can be easily converted into cash.

There is a huge demand for bitcoins, so there are people who are ready to buy bitcoins. Also, the transactional fees involved in converting bitcoins into cash or gold is minimal. As it is specified that bitcoins are not governed by the government or banks, there is a very low risk of bitcoins losing their value. Inflation also doesn’t affect its value.

In addition to that, the risk of identity loss is quite less as the information of the user is not shared in the public log; only their wallet ID is shared. There is no need for a certificate or a license, unlike stock trading, it is very easy to buy and sell bitcoins. The price of bitcoins keeps changing every now and then, which opens a new door for investment and speculation. There are many people who use bitcoins to make short-term or long-term gains.

Every coin has two sides; the same is the case with bitcoins. There are many advantages of using bitcoins, but there are several limitations too. It is important to have a look at the other side of the coin before transacting in bitcoins so that it becomes easier to stay safe from any kind of loss. As there is nobody regulating the use of bitcoins, the users of bitcoins are exposed to a number of malpractices such as hacking.

Hacking is the biggest concern of any person using bitcoin as there have been several instances recorded where people have lost all their investment. Bitcoins are stored in virtual wallets, so there is a chance that the files containing the database may go corrupt or be damaged by viruses. The user may happen to lose their bitcoins this way. The rates of bitcoins are swinging, so there is a possibility of huge losses.

The future of bitcoins is still unpredictable, but it is growing gradually. It has various limitations, but the advantages outweigh its limitations.

Bitcoins are also termed as Cryptocurrency, as it is entirely virtual and digitalized. Bitcoins are like online cash, with which you can buy or request for any services. But Bitcoins are not widely used, and many countries have even banned Bitcoins. Bitcoins are stored in wallets as they are just a piece of computer file. “Digital wallet’ is an app that can be used on either a smartphone or on a computer. Bitcoins can be transacted to other people’s wallets, or other people can send Bitcoin to your wallet. These Bitcoin transactions are recorded in a public file called ‘Blockchains.’ This blockchain helps in keeping track of people from owing Bitcoins, which do not belong to them or duplicate copies, and so on.

Knowing about what a Bitcoin is, this article will further move forward on providing the features that are offered by Bitcoins. If you want to try bitcoin trading there are so many websites like trustpedia.io are available. 

Features of Bitcoins

The features offered by the Bitcoins comprise features in terms of Individuals and features in terms of Business.

Features in terms of Individuals

Uncomplicated mobile-based payment

The Bitcoins payment that is made using mobile is very simple as it includes only two steps, namely: scan and pay. The payment need not require your login, Card swipe, or ATM PIN. For making Bitcoin payment, you just need to show QR code that is displaying in your digital wallet to the other so that they can scan your mobile or tap two phones at the same time.

Secured transaction

Bitcoins are much secured as they are protected by military-level cryptography. It will not let any people take your money or process payment on behalf of you. A proper projection mechanism has to be taken to protect your wallet, to ensure security to your Bitcoin transaction.

Any time, any place payment

The Bitcoin network is always running and never subsides from its function during holidays and weekends. To make a Bitcoin transaction, you just have to know the Bitcoin address and make the payment at any time and any place. It is just the same as E-mail, which does not require that both sender and receiver must possess the same software or service providers.

Quick oversees payments

Transferring Bitcoins across the world is very easy and fast. This is because there are no banks for imposing an extra charge or having minimum-maximum balance criteria or waiting for three working days for the Bitcoin transaction. 

Privacy protection

The Bitcoins require no card swiping, so your identity will never be revealed. You can transact your money just like real cash, without revealing your details. But some sort of protection mechanisms has to be taken for a wallet from getting hacked by malicious users or bugs in the computer.

Features in terms of Business

Select your fees

There is no charge to obtain Bitcoins, and a lot of wallets Allow you to manage how huge a fee to reimburse when spending. The majority of wallets have rational default sum, and high fees can persuade quicker authentication of your transactions. Charges are not linked to the amount sent, so it’s likely to send 100,000 Bitcoins for the similar fee it overheads to hurl 1 Bitcoin.

Anti-fraudulent actions

The Bitcoin payments are not reversible secure, showing no fraudulent actions takes place while transacting Bitcoins. 

Quick oversees payments

Transferring Bitcoins across oversees is very simple and quick. This is as there are no banks for daunting additional fees or to possess a minimum-maximum amount in the account or to make customers wait for three functioning days for the Bitcoin dealings.

No need of PCI standard

If the transactions are made using credit card swipes, proper security checking has to be done to make it comply with the PCI standard. But as Bitcoins require no card swiping, there is no PCI standard compliance. But the digital wallet has to be properly secured for avoiding fraudulent actions.

Innovative Business

To succeed in business depends upon how well we adapt to changing customer views. AT present many Bitcoin customers are looking to expend their Bitcoin money properly. An intelligent and creative business must pave the way by accepting new customer requirements.

These are all the features offered by Bitcoins in terms of individual and Business. 

Any student will agree that essay is one of the most challenging assignments they face during studying in high school, college, and university. It may seem that by the time the students reach university, they have excellent essay writing skills. However, the reality is different from our expectations. The majority of students perceive essays as torture and think that almost nothing can change it. Yet, no problem can’t be solved.

In most cases, students that have difficulties with homework, look for the answers on the Internet. Since we are speaking about an essay, the easiest way to get assistance with this assignment is to address essay writing service, for example, APlusEssay.com. Writing an A+ essay, having poor writing skills is not possible, so essay writing services become the last resort for desperate students. The writers aren’t interested in the reasons that push students to order help; they only want to help. 

Besides ordering essays from essay writing service, there’s another way of doing this assignment on your own — improving essay writing skills. It’s not so fast, and it requires time and dedication. Here are a few useful tips that help to improve your writing skills. Be sure that even those writers who work at the top essay writing services use these tips to enhance their skills:

• Read more essays. Find essays written by professionals and read them from time to time. It will help you understand the basic principles of writing, remember some good word combinations, and use them in your essays.
• Write more. Having enough practice is the key to being successful in anything. Besides writing essays as a part of the curriculum, make yourself write them for yourself: choose any topic and write what you think about it. 
• Be precise. If you think that using long and complicated sentences will make your essay sound more professional, you’re wrong. Short and concise sentences are what you must use in your writing.
• Follow the professor’s instructions while writing. Students often don’t read the assignment carefully or even neglect the teachers’ requirements. And it’s wrong because teachers do their best to make the task clear and writing easier for students.

Ordering an essay from essay writing service is another good way to improve your writing skills because you get a chance to read a top-notch paper together with the high grade. 

What Is APlusEssay and Why This Service Is Worth Using?

APlusEssay is an online essay writing service that was launched in 2008. Since that year, it provides affordable academic assistance to students of all academic levels. The number of such companies grows month by month; therefore, finding a reliable essay writing service is challenging. If you’re interested in what differs our professional essay writing service from dozens of our competitors, get acquainted with the following information:

• Strict quality control. Getting a low-quality paper from our service is impossible. We check each paper for plagiarism, verify the information the writer used to create the paper, edit the final version to get rid of all kinds of mistakes.
• Affordable prices. We want to destroy the myth that using a professional essay writing service is expensive. Many options let clients make their orders cheaper, and it doesn’t presuppose that the quality of the paper will be lower.
• Professional writers. APlus essay is a top-rated essay writing service. We can call themselves in this way thanks to our writers. They’re the best people who have a long experience in writing and substantial background knowledge. It is what lets them write the top-notch papers.
• Clients’ confidentiality. If you, for some reason, want your personal information to stay private, you may not worry about it. When you cooperate with APlusEssay, confidentiality is a given. Neither other clients, nor other website visitors will find your profile. Moreover, we also protect your personal information from fraudsters.
• 24/7 customer support. Effective customer support is a distinctive feature of all good essay writing services. If you don’t know how to place an order or want to ask for a revision, address support managers, and they’ll solve all your problems.

Well, now you’re convinced that APlusEssay is a trustworthy essay writing service. Therefore, remember that here you can get assistance with any assignment. If you feel that the task is too complicated for you, don’t hesitate to open the website and place an order. It will take you only 5 minutes and ease your burden immediately. Spend your time on what really matters for you.

When was the last time you spent a whole day without a phone? It’s hard to remember, isn’t it? Smartphones have captured the life of everyone on Earth and this is not surprising. They greatly facilitate any activity. There is a huge number of helper applications and entertainment programs. Learn more at freeappsforme.

If you think that the capabilities of mobile phones can’t be expanded – you are mistaken. Existing applications have a lot to develop. Well, by 2020, many companies have completely new ideas.

If you would like to test your knowledge in application development in practice or vice versa start learning in the process, let’s consider a selection of ideas for creating your mobile app.

Motivator

It feels like everyone needs this application, not just the lazy ones. Since unpleasant things also have to be done. The app could work in such a way that a person uploads a photo with a description of the problem, solves it, and others evaluate it. If someone deleted a case without completing it, the rating is lowered. This way, any user of the app will be able to assess whether it was worth it to motivate themselves with the app, whether it performed well. And based on the points received, a rating is formed and assigned to each user. By the way, it can be useful for HR managers who can evaluate the candidate’s hard work and approach.

Alarm clock with tasks

Again, it will be useful not only for the lazy, although it may seem so. The problem is that after the alarm goes off, not everyone gets up immediately. You can use the app to make sure that after an alert, the app restricts access to some of the most used phone functions until you complete the task that you need. For example, you created a shopping list in Google Keep, the alarm clock app analyzed your actions and set a task: to buy products from your list. Until you upload a photo of the receipt, you will not be able to access the full functions of the device. By this time you will be fully awake.

An assistant in a relationship with the opposite sex

It will be useful for those who do not understand how to communicate with the opposite sex. When you register, you specify your sex only. Start points are awarded and you can ask a question that is sent to a completely random user. Points are deducted for this. When you answer someone else’s questions, points are awarded to you. With this application, you can resolve family, friends, work, and global issues.

Alarm-collector

This is another alarm clock. But here, the motivation to wake up is financial. Each deferred alarm clock is money debited to charity. Alternatively, blocked, for those who do not know how to save money, but so, you can collect the amount for large purchases.

An assistant in the study

This is similar to what was above, but for those who are engaged in self-education. Help others learn a topic or take credit — get points, when you need help — spend them.

Instagram limited to one photo

Similar to Instagram, but with the condition that you can post only one photo at most. Perhaps this will help you become more creative and improve your photography skills.

Tinder for musicians

In many countries, many people can play instruments or sing. But only a few can produce their music. It seems that one of the problems is that it is difficult to reach another person who is also interested in making music. The app will solve it.

Rounding up investment

Another application to save or invest free money. For example, when buying something in the store for $5.99, the amount is rounded to $6. And this happens with every purchase. By the end of the year, you will have accumulated a significant amount for your wallet.

Bad roads

The essence is that motorists will allocate bad road sections. Then the information will be analyzed and make a final rating for all sections. The worst ones will be highlighted in red, the good ones in green. Those who are going on the road will be able to build a path along the best roads. Those responsible for road quality control will receive automatically generated reports on critical sections.

Stimulator

Based on your goals, the app creates a consistent plan for solving the problem using incentives that are determined by the app or you. Incentives can be either restrictive: if you don’t complete a task, you lose a function, or money is blocked. Or you make up your punishment. This may sound strange, but it makes it easier to control your actions.

Application for buying and selling companies

It is not necessary to sell or buy the company in full, but only in shares. It looks like this: someone sells 15% in their SOFTWARE company for a conditional price. If the user became interested and subsequently purchased a share, the app creator receives a percentage of the transaction or a percentage of the share. The main task is to bring the buyer and seller together. All legal aspects should be taken over by users. Or you can enter additional legal support for a fee.

Diary

Not exactly what you think. You don’t need to write your thoughts or chronology of the day. The application will do it for you based on the analysis of the data from your devices, including location, notes, visiting sites, and so on. This is convenient both for parents who want to control their children and for busy people who want to control themselves.

Collection of promotions and discounts

The point is to collect information about stocks in completely different areas of trading and service provision, to analyze average prices on the market and publish only really worthwhile stocks that may be of interest to a particular user. Monetization here is simple – CPA.

Blocking funds

Something similar has already happened above. But this idea is different in that you put a block on withdrawing and paying from the bank card yourself, or those who use your card when you feel the lack of resources or are tempted to buy something useless.

Call notes

It happens that after a phone conversation important moments are forgotten. You can record every conversation and then listen to it. But it’s uncomfortable. It’s easier if the application analyzes the speech, notes the information voiced during the conversation, and, for example, puts reminders.

Arriving at this blog after tiresome research means that you are looking for the best Android keyloggers. That also means you have met keyloggers that don’t live to their expectations. So, we will not waste your time here.

We have a keylogger that will record every keystroke on the targeted Android phone. It requires a simple setup with no special skills. Apart from recording keystrokes, it’s also advanced to collect more information from the Android device.

So, we will be talking about a keylogger on another level altogether. Are you ready to see how it works? Keep reading to see what you need to use it.

Part 1: The Spyzie Android Keylogger

If you want an app that will never leave a single stroke on the targeted Android phone, then welcome Spyzie. This is an app that is continuing to benefit millions of people across the globe. The secret behind its success lies behind excellent keylogging tactics.

Spyzie is never visible when collecting the device’s information. It uses the stealth mode to cover its tracks. It’s a feature that you need to activate during the installation. Once you finish, the icon will disappear from the phone’s wizard display.

So, the user will never be aware that a keylogger application is already present. When it comes to installation, the process does not take more than five minutes? Why? Because Spyzie does not involve any rooting techniques.

It has the cutting edge technologies that do not need such tricks to make it work. So, it’s a matter of installing the app once on the targeted phone and waiting for the results. Before the installation, you will need to register an account first.

That is where the results will go after the installation. So, you will not need the phone anymore when checking for the keylogger reports. Accessing them will need you to log in to your account online.

Now, what Spyzie will do is that it will record all the keystrokes while in the background. Then, it will arrange them in log files according to the applications that demanded the input. So, it will not be hard to locate the keystrokes you need to view most.

For example, if you want the email password, it will be under the Gmail or Yahoo icon. If the target is using another email service, Spyzie will also show that to you. When you log in to your account, the keylogger feature will be among the links on the left menu.

To view the typed reports, you only need to login to your account and click on the keylogger feature. With Spyzie, you can log in anywhere as long as you are connected to the internet. The dashboard that shows you the results in your account is compatible with all browsers.

You can read more on how to check for keyloggers on Android on the Spyzie website. There is also a demo page that will show you how it works. Making this solution to work requires only a few steps. They include the following:

Part 2: How to Use the Spyzie Android Keylogger

Requirements

1. The Android device should have OS 4.0 and above. You need it to install Spyzie once
2. Reliable internet connection
3. A valid email address

Steps to Start the Keylogger

Step 1: Visit the Spyzie website and register an account using your email address and a password. After that, choose the Android robot and proceed to pay for one of the plans.

Step 2: You will receive an email confirming the purchase. Among the instructions sent, there will be a download link.

Step 3: Use the link to install Spyzie on the targeted phone. Remember to activate the stealth mode and then wind up the installation process.

Step 4: Log in to your account using another device and wait for the syncing to complete. You will then see the dashboard with the phone’s summary. The features will be on the left part.

To view the keylogger reports, click on the relevant link at the bottom.

To access other details, use the links in the menu.

Part 3: Why is Spyzie the Best Android Keylogger?

Other keyloggers can claim to compete with this Android keylogger. However, using Spyzie makes you realize the following:

• Fast installation: Spyzie takes not more than 5 minutes to acquire and start using it. Therefore, you can go for it if you want a quick solution.
• Stealth mode: Using Spyzie means staying hidden. It will never reveal on the targeted phone if this feature is activated.
• Real-time results: The keylogger information and any other details will be updated as soon as the target updates them.
• Reliability: In Android, Spyzie will occupy less than 2MB memory space. Such size is not easy for the target to notice. Also, it does not drain the battery when fetching the info from the device.
• Remote uninstallation: When it’s time to get rid of the app, you can uninstall it via the online control panel. So, you will not need the Android for physical removal.
• Cost-effective: When you pay to get the keylogger, Spyzie comes in as a whole package. So, you will also get all the other features it has.
• Trustworthy: Using Spyzie means safety. It will not introduce unwanted activities or sell targeted information.

Conclusion

Now, you already know what the best keylogger should do. For Spyzie, it simply gets the work done. All you need is to install it once and access the information remotely. We also like the way the log files are arranged when you access them.

It’s not hard to see what was typed under FB, WhatsApp, messages, etc. just spot the icon, click on it and get the information you need. If you need a keylogger that will fetch all the passwords you need from the targeted Android, then try Spyzie.

It will never fail as long as it’s there, and you have an internet connection.

While technology is changing and enterprises are embracing the change, users just cannot stay back. They too have to change their mentality and dump those old system for the new ones. Initial stages might be a difficult one, but as time progresses new technologies will prove to be a knight in shining armour. Change is constant, and users should be open about this change and transform themselves into using newer technologies. New software with enhanced features and functions are surely more productive, fast, and efficient. By adopting newer software the users actually would help themselves more than anybody else. For enterprise it’s a cost component which will have a better ROI as time advances and users get used to these new software.

The process that ensures every user to be successfully using a company’s particular software product or services to achieve their business goals is called User Adoption Tools. This is critical to SaaS business and if managed effectively, it can lead to higher retention rates and provides better ROI and revenue growths.

Fundamentals of User Adoption

Embracing a new software and turning productive is the basic genesis of User Adoption. Poorly managed software implementation or any out dated software can erode a firm’s productivity and efficiency. It leads to higher training budgets without any positive outcome. User Adoption is nothing but a change management. 

Acceptance by the users is key to success for any software. If any new or improved product / service fails to attract the users for whatever reasons it may have, then the software is bound to fail despite all its modern features and facilities. The presentations or walkthroughs might look impressive but in reality if it creates ambiguity in users’ mind then they would definitely avoid using it. Similarly, a not so efficient software product might hit the jackpot if it is accepted and adopted by the users. User adoption is a gradual process and can’t be achieved overnight. Organisations have to implement various tools for smooth, seamless transition from old system into new and improved version. Hence, planning and implementation plays a vital role here.

User Adoption Strategies

Getting employees to adopt and use new technologies or software should be a no-brainer, yet it becomes hard to implement if proper strategy isn’t in place. People aren’t comfortable with change, even if it is for their betterment. And to make that change happen you need a proper plan.

Create a buzz

Let everybody in the office know about the new software. Create an event around the launch of this new technology. Let every employee attend the same, even all the top leaders should start talking about the new software and its benefits that the company and the employees will enjoy in the coming years.

Keep sending informative emailers about how the software can increase productivity and save time. Start promoting it internally among employees and externally among stakeholders. Create short videos, emailers, messages, webcasts, quizzes etc and ask employees to participate and spread the word. By doing this, the employees will remain charged up. Remember they will be the users and hence they should be enthused about the event.

Keep highlighting

Highlighting the upcoming launch or already launched software for enterprise use is important as it keeps the tempo on. It helps to spread positive word about the software.

Repeatedly exposing any initiative to the employees will create an impact in their mind and help in adoption. Print a T-shirt, organise a contest, invite employees to share their experience and share feedback – by doing so, employees feel comfortable in the implementation and usage of the new technology. 

User Engagement

Engaging the users at initial stage or in a pilot launch will give long run results in the success of the software. User perspective is important in addressing the glitches that might be seen as an ambiguity in the software. Launch competitions, quizzes and wall-of-fame programs, so that the users are engaged full on.

Robust training mechanism

The training session should be simple, interactive and interesting. Any queries raised should be resolved on a real-time basis, so that the users are on their toes. In-person training, online videos, monthly newsletters etc should keep going on.

User-friendly guides should be published which would be less technical and more role-based scenario. 

Strong support system

Besides having a robust FAQs and intranet articles, a support system capable of assisting users can boost up adoption.

Any delay in support can cause a drop in interest level thereby hampering the user’s enthusiasm with the new software.

Importance of User Adoption

Studies suggest that the reason for the failure of most of the software is not because of its functionality but due to lack of user adoption. The salesperson will highlight the features of the new product and will seal the deal, but if the user faces difficulty in accepting the use of the features, then it’s a futile attempt. Hence, implementation is key to success and user adoption is so crucial. Again, if half your employee is using the tool properly, while the other half is struggling with it then you might have a disaster to face. 

Getting rid of the old system and adopting new automated ones actually has a positive effect on time management of users/employees. If any operation took 1 hour previously is now being completed in just half an hour, then that saved time can be productively used to get the best out of any employee. There’s an investment involved in the implementation and imparting training for the new product installed. Successful user adoption will always have a better ROI and make the company profitable in the long run.

There might be initial resistance towards change, but when more and more success story emerges, it would encourage users to adopt the new system for their own benefit. There should always be an X-factor or USP to be spoken about the new product, which when gives a real good experience, the user starts believing in it and becomes product advocates, spreading positive word of mouth. Depending on the type of business and the kind of software product, a user can be anyone – employee/customer/vendor/stakeholders.