Category: Tigo

  • Win great prizes with AirtelTigo this “Month of Love”

    Win great prizes with AirtelTigo this “Month of Love”

    To celebrate the month of love, telecom operator AirtelTigo has launched a campaign themed “Share the Love”. Through this initiative, AirtelTigo will reward customers with various gifts, including an all-expense paid romantic getaway.

    According to the Director of Marketing Operations for AirtelTigo, Pius Owusu Tuffour, to stand a chance to win the fully paid trip, customers would need to send an SMS with the word ‘START’ to 4062 at a charge of 50 pesewas to enter a game of trivia and build-up points.

    He explained that two customers with the highest points will be rewarded with full VIP treatment at the Maaha Beach Resort located in the Western region together with their partners, adding that winners will be announced on 10th February 2019 and will be notified by AirtelTigo authorized personnel.

    In addition to the weekend trip, AirtelTigo will also reward customers who will purchase Unlimited Voice Bundles and Big Time Data Bundles for their loved ones. This can be done by dialling *533# for Unlimited Voice Bundles and *111# for Big Time Data Bundles. Customers who purchase the most for others will stand the chance of winning great prizes such as hampers and free movie tickets.

    “The year has kicked off to an exciting start at AirtelTigo and we’re happy to celebrate this month of love with our customers. ‘Share The Love’ is one of many initiatives that we have planned through the course of 2019, as we are fixated on making customers’ lives better,” he said.

    He urged customers to beware of the activities of scammers. AirtelTigo does not charge any fee before prizes are redeemed.

  • How to enjoy AirtelTigo’s free calls and data every morning

    How to enjoy AirtelTigo’s free calls and data every morning

    The offer is just the start of the company’s larger plan to delight its customers as it completes its major network upgrade activities.

    Customers do not have to activate this offer by dialling any shortcodes, however, they will need to make a first call, which is free within the Free Morning period.

    What is AirtelTigo Free Morning Call and Data?

    The product “Free Morning” launched by Airtel Ghana Limited is a promotional package for all valid customers to enjoy free unlimited AirtelTigo to AirtelTigo calls and 100 MB data to browse the internet.

    On the eve of the first anniversary of its historic merger, AirtelTigo launched the exciting offer ‘Free Morning’ to give its existing and new customers free unlimited AirtelTigo calls from 6 am to 10 am every day.

    How to enjoy the AirtelTigo Free Morning Package

    Every morning all Subscribers on AirtelTigo are given free unlimited Onnet calls for a limited time period (6 am to 10 am). In addition, all Subscribers are given 100 MB data every morning for the same limited time period.

    However, a subscriber must make a first call within the validity hours (6 am to 10 am) once for a limited time period to trigger this offer. This call is free too.

    The promotion/offer can be enjoyed in all region in Ghana.

    A message from AirtelTigo

    “We are really excited about this new chapter for AirtelTigo where our objective continues to be to connect friends, families and communities in the most affordable manner. With Free Morning, a customer can kick-start their day with free calls and free data, with no subscription costs and no strings attached. A customer simply needs to pick up the phone and call.” said Chief Executive Officer at AirtelTigo, Mrs Mitwa Kaemba Ng’ambi.

    While thanking customers for their loyalty and patience during the company’s network integration and upgrade process, she assured Ghanaians that the company will fulfil its commitment to deliver innovative and affordable solutions to its customers.

  • AirtelTigo welcomes ‘Explor’ internship programme participants

    AirtelTigo welcomes ‘Explor’ internship programme participants

    Telecom operator, AirtelTigo has welcomed 40 students from various universities in the country to its premier skills development programme ‘Explor’, aimed to nurture and build opportunities for the next generation of talents.

    During their three-month internship, students will be working within the company’s Technology, Brand and Communications, Commercial, Customer Operations, Human Resources, Sales, Finance, AirtelTigo Money and AirtelTigo Business departments.

    They will be exposed to real-world work situations while receiving one-on-one mentoring for leadership skills. Over 400 students applied to take part in the programme, however, the number was pruned down to 40 participants.

    The applicants were taken through a rigorous selection process which included the submission of a video, resume and a face-to-face interview with a panel.

    “This is a great opportunity for me to discover the career path I want to pursue. This programme will also offer me the platform to learn from the seasoned professionals at AirtelTigo; challenge myself and be a change agent in the society,” a participant from the University of Ghana, Crystal Ahiable said during the induction ceremony.

    Underscoring its commitments to equip young people with the necessary skills to find work in the digital economy, the Chief Executive Officer for AirtelTigo, Mrs Mitwa Kaemba Ng’ambi, said the company’s aim is to become the most sought-after employer.

    She explained that the internship programme was borne out of the company’s belief in empowering young people with opportunities to harness their skills and learn new practical abilities.

    “We believe this programme will expose the students to the operations within the telecommunication industry, and offer them the opportunity to gain valuable applied experience,” said Mrs Ng’ambi.

  • Airtel-Tigo Merger: All you Should Know and how this will affect you

    Airtel-Tigo Merger: All you Should Know and how this will affect you

    The National Communications Authority has given approval for the merger between Bharti Ghana Limited (Airtel) and Millicom Ghana Limited (Tigo), to proceed subject to some conditions. However, We at Mfidie.com strongly believe that the Merger will go Through.

    The Airtel – Tigo merged entity in Ghana will be the second largest mobile network operator in the country. It is envisaged that the combined business will offer improved coverage and better quality of service to customers in both urban and rural Ghana, enabling wider access to communication solutions for businesses and mobile financial services to the Ghanaian customers.

    As an Existing subscriber of either Airtel or Tigo, you may have a lot of questions on your mind. Today, we look at some of these questions and give your verified answers to them.

    Are customers of Airtel or Tigo supposed to take any action?

    No, As a customer of either of the two networks, you are not supposed to take any action at all. You just have to keep enjoying the services you already enjoy.

    Will customers’ SIMs undergo any changes or will their phone numbers change?

    Your SIM card and phone number will remain as they are. They will not change in any way. You will continue to enjoy all the wonderful services you currently enjoy on Airtel or Tigo without any disruptions occurring due to the merger.

    Is the Airtel-Tigo Merger a "marriage of convenience'?
    Is the Airtel-Tigo Merger a “marriage of convenience’?

    What happens to Customers’ Airtime and Data Bundles?

    Airtime balances and Data balances will not in anyway be affected by the merger. Customers will be able to enjoy those services without any hitches.

    What about Airtel Money and Tigo Cash accounts and Balances?

    Nothing will happen to your Airtel Money and Tigo Cash Wallets. You can send and withdraw money, as well as continue to use your Airtel Money and Tigo Cash Wallets to pay for goods and services as you do today.

    Do existing Customers of Either Airtel or Tigo need a new Sim Card or need to do a new SIM Card Registration?

    No! Your Old SIM Card will continue to work perfectly. If you have already registered your SIM Card, then there is no need to register it again.

    If you need to know more about the Airtel-Tigo Merger and how you will be affected as a subscriber, kindly call 100 on your Airtel or Tigo Handset.

  • Tigo Cash: How to Register, Send and Withdraw Money and Charges

    Tigo Cash: How to Register, Send and Withdraw Money and Charges

    Tigo Cash: What is it?

    Tigo Cash is a digital payment system by Tigo Ghana that relies on the telecommunication network’s already existing infrastructure to make payments, send and receive money. It is mobile financial service tailored to suit and gives answers to financial needs and facilitate a digital payment lifestyle for all subscribers on the Tigo Network.

    How to Register for Tigo Cash

    Office Registration

    In this case, you need to visit any nearby Tigo office or any Tigo customer care service centre. For the due process of registration.

    Self-Registration

    While you relax in the comfort of your home, enter *510# and choose option “8” to register.

     

    Tigo cash allows you to conveniently and securely send and receive your cash.
    Tigo cash allows you to conveniently and securely send and receive your cash.

     

    How to Send Money on Tigo Cash

    1. Dial *100#, Tigo menu will be displayed.
    2. Select option “1”, “send cash”
    3. In the space provided, enter the mobile number of the person, you are sending money to.
    4. Enter the amount of money in Ghana Cedis (Example: 20.50 or 17 or 17.00)
    5. The money will be sent; the person will receive a notification confirming to have received the amount of money.
    6. If the person is not registered, the person must show the message to any Tigo agent or Tigo customer care service centre to receive his or her money.
    7. The agent will then receive, an SMS stating that the transaction is successful

    Note: If the transaction is unsuccessful then it means you have insufficient balance or you entered an incorrect mobile number or pin.

    How to Withdraw money on Tigo Cash

    Go to any Tigo cash customer service centre, or anywhere you see Tigo agent sign board. The agent will help you redraw the money through the following steps.

    1. Enter *100# to access the Tigo Menu.
    2. In the menu, select option “3” “withdraw Cash”
    3. Enter the “5digits” agent code or mobile number of the agent.
    4. Enter the amount of money you want to withdraw in Ghana Cedis.
    5. Enter your secret pin in the space provided.
    6. The agent will give you your cash.
    7. You will receive an SMS notifying you on the confirmation of the withdrawal, agent’s location, date and time of the transaction, your new Tigo Cash account balance and the reference number.

    The person withdrawing the money needs to go with any valid national ID to an agent’s shop or any Tigo customer service centre. If the person receiving the money is not registered on Tigo cash, the person only needs to show the SMS he or she received from Tigo cash as well as a valid National ID to receive his or her money. Simple!

    Tigo Cash Charges

    1. Cashing out at an agent’s shop is 1% of amount being cashed out
    2. Cashing out on your phone is 0.5% of amount being cashed out
    3. Sending to a non-mobile user is 1.5% of the amount being sent

    Conclusion

    Just like with MTN Mobile Money, Tigo Cash has numerous advantages. Top among them is convenience and security. If you are a Tigo Subscriber, it will be really cool to register for the service and let us know if you enjoy it or not.

    Don’t forget to share this post with your family and friends.

  • MOVE! Send Money from Mobile Money Wallet to all Networks in Ghana [Not Working]

    MOVE! Send Money from Mobile Money Wallet to all Networks in Ghana [Not Working]

    Proceed with caution. Almost all users have reported delays in transactions involving Move, you may want to check out Mobile Money Interoperability which allows you to send money between networks in Ghana. The company seems to be out of service with no way of contacting them.

    Send money from your Mobile Money account to another mobile money account? It’s possible!

    Somewhere in October 2016, when MOVE was about to launch, I saw the service as one that had a lot of prospects. I have personally used MOVE for more than 6 months now and I will recommend it to everyone. It is worth knowing that as at the time of writing this post, there have been over 20,000 MOVE transactions across networks already.

    MOVE! Send Money from Mobile Money Wallet to all Networks in Ghana now has Over 20,000 transactions
    Over 20,000 transactions so far on MOVE

    So what exactly does MOVE do or more importantly, what is it?

    About MOVE!

    This is a service that helps you to move money from your mobile money wallet into another mobile money wallet on any network. Apart from this, MOVE also has other unique features that are much needed in today’s mobile industry.

    Main Features of MOVE

    Send Money to All Mobile money wallets

    The service allows you to send money from your mobile money wallet to any other mobile money wallet. For Instance, an MTN User can send Money from MTN Mobile Money to Tigo Cash, MTN Mobile Money to Vodafone Cash and MTN Mobile Money to Airtel Money. A Tigo User, on the other hand, can send Money from Tigo Cash to MTN Mobile Money, Vodafone Cash or Airtel Money. Same applies to Vodafone cash users and Airtel Money Users.

    Buy Airtime

    MOVE allows users on any network on Ghana to buy airtime. Airtime can be bought for the user (buy for self), or bought for another user. When buying for another person, you are required to select the Mobile Network on which the person is. Currently, supported networks for receiving credit are MTN, Tigo and Airtel.

    How to Use the MOVE Service

    Irrespective of the network you are on, you can enjoy all the wonderful services by dialling *718*2#

    To use MOVE, dial *718*2#
    To use MOVE, dial *718*2#

    It’s great to see services support inter-network usability. The ability to send money among has been great so far and it will continue to serve a lot more Ghanaians, hopefully. Don’t forget to check out how to register for MTN Mobile Money the right way.

  • Blue Light District: Tigo Ghana to let Public try High Speed Internet for Free

    Blue Light District: Tigo Ghana to let Public try High Speed Internet for Free

    Blue Light District is an experiential zone for the public to try out Tigo’s high speed internet. This one day event will be taking place at the Achimota Mall in Accra this Saturday, the 29th of April 2017 starting at 10am. See map below for directions.

    An experiential zone is a unique experience where you get to experience first hand all the fun and excitement that comes with using a good service like the high speed internet by Tigo Ghana.

    The one day event will have the following:

    • A gaming area – FIFA & other video games. Winners take home GHS5,000
    • Music room
    • Movie room
    • Photo-booth
    • Virtual reality room
    • Goods market – vendors selling retail items
    • Mini concert with 2 or 3 minor artistes
    There will be a Fifa 17 competition at the Blue Light District on Saturday
    There will be a Fifa 17 competition at the Blue Light District on Saturday

    For all internet lovers, this is a real great event you should be at. Watch the video below and share your views.

  • Airtel – Tigo Merger: What we know; General Expectations

    Airtel – Tigo Merger: What we know; General Expectations

    It all started as a mere speculation in the middle of 2016 – Millicom International Cellular SA (Tigo), and Bharti Airtel (Airtel) are going to merge. A lot of people did not think that would be possible. However, as the days turned into months, it became clearer and clearer that the merger between Tigo and Airtel would see the light of day.

    It was therefore not so surprising when on 3rd March 2017, the two telecommunication operators announced that they have, through their respective subsidiaries, entered into an agreement to combine their operations in Ghana.

    Although the transaction is subject to obtaining approvals from the relevant authorities in Ghana and the satisfaction of customary closing conditions, we believe the merger would see the day of light. The merger, when finally completed, is expected to push the new entity (whatever it may be called) to be a real strong force in the telecommunications industry in Ghana.

    What do we know so far about this merger?

    1. Equal Ownership

      Tigo and Airtel are currently the third and fourth biggest telecommunication networks in Ghana. Together, Tigo and Airtel provide millions of Ghanaian residents voice and data services. One would think that the “bigger company” would own more of the new company once the merger is done. However, that would not be the case. Once the merger if complete, there would be equal ownership. As per the agreement on the 3rd of April 2017, both companies are to have equal ownership and governance rights in the combined entity. Good for Business though.

    2. Airtel – Tigo Merger takes them to number two

      What is the number one telecommunications company in Ghana? Quite Obvious. What this merger will do is to bring the new entity to a number two position. The joint entity is expected to be a strong number two operator with nearly 10 million customers, including over 5.6 Million data customers. This means increase in revenue, which is also estimated to reach $300m.

    A lot of Ghanaians are very happy about the merger. Some are of the view that the merger will create greater competition in the telecommunications industry. Such competition would then lead to better services of all consumers and maybe some very cool data and voice deals. We should be looking out for deals that would likely be competing with Vodafone X or an improved version of Tigo Tribe.

    Another general expectation is that after the merger is completed, network coverage of the new entity will be extended. Most people in areas that previously did not have good network connections will want to have a feel of this merger. People will be expecting not to climb ORANGE trees before they get a good network reception.

    Hopefully, this merger is done soon, then we can judge whether it has been for better or for worse on the side of the consumer. After all, we all know entities are always looking at how to satisfy shareholders. What do you make of the merger? Let your view be heard in the comment below.

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  • Tigo Tribe: How to Subscribe and all you need to know

    Tigo Tribe: How to Subscribe and all you need to know

    Tigo Tribe: What is it?

    Tigo Tribe is a data and lifestyle package by Tigo Ghana that was launched in 2016. Tigo Tribe is an offer that gives prepaid customers on Tigo the following; – Free Social Media every month (Facebook, WhatsApp, Twitter and IMO. When it was launched, Tigo gave the chance for 25,000 already existing subscribers to jump into the offer

    How to Subscribe to Tigo Tribe in Ghana

    Get on Tigo Tribe by simply sending START to 5060. If you are an existing Tigo subscriber, you would need to get a new Tigo Sim to be able to subscribe to the offer. Check below for the Full Tigo Tribe offer.

    Tigo Tribe Offers

    • Free Social Media every month (Facebook, WhatsApp, Twitter and IMO) – 1GB
    • Get all you use from Monday to Friday back on weekends (Saturdays and Sundays) for Tigo to Tigo calls and internet browsing
    • Free 100MB for internet browsing and 100mins for Tigo to Tigo calls for 7days
    • 2X Bonus on Voucher & E-pin Top-Ups
    • 3X on Tigo-Cash Top-Ups
    • No subscription fee
    • Subscriber automatically gets free 100MB to browse the internet and 100mins for Tigo to Tigo calls upon subscription.
    • Bonus received after recharge cannot be used to browse.
    • Bonus received after recharge cannot be used to make international calls.
    • Subscribers on Tigo Big 6 can subscribe to this product but will lose all the benefit of being on Tigo Big 6.
    • Offer is available for all prepaid subscribers (New, MNP and Existing). However, there is a cap on subscribers that can join from the existing base.
    • Subscribers on Tigo Tribe can still buy data packages.
    • Resource given over the weekends can only be used for internet browsing and Tigo to Tigo calls.
    • Dedicated volume given for social media will be given on a monthly basis.
    • Free social media will only be given for free for the first one month. Subsequent months, subs have to do a cumulative minimum reload of GHC 2 in other to unlock free social media.
    • Subscribers cannot subscribe to this product again once they opt out.
    • Unused Internet volume for social media cannot be rolled-over.
    • Social media volume given every month can only be used for WhatsApp, Facebook, Twitter and IMO
    • Resource given on weekends applies to spend on main wallet only.

    How to Unsubscribe from Tigo Tribe (De-activate)

    To Unsubscribe from the service, you would have to dial *555*1# and select another calling or data plan. Kindly note that you wouldn’t be able to join again after the deactivation.

    What do you make of Tigo Tribe? Would you use it? Also, check out Vodafone Ghana’s VodafoneX Offer.