Category: Tech News

  • 3 Ghanaians arrested by FBI for cybercrime schemes amounting to $15 million

    3 Ghanaians arrested by FBI for cybercrime schemes amounting to $15 million

    Eight individuals, including three Ghanaians, have been arrested by the FBI for their roles in Business Email Compromise (BEC) schemes that were designed to intercept and hijack wire transfers from businesses and individuals.

    The three Ghanaians were part of an Africa-based cybercrime network indicted for various romance scams, fraudulent-check scams, gold-buying scams and credit card scams in the United States.

    The indictment alleges that the Africa-based co-conspirators committed, or caused to be committed, a series of intrusions into the servers and email systems of a Memphis-based real estate company in June and July 2016. Using sophisticated anonymization techniques, including the use of spoofed email addresses and Virtual Private Networks, the co-conspirators identified large financial transactions, initiated fraudulent email correspondence with relevant business parties, and then redirected closing funds through a network of U.S.-based money mules to final destinations in Africa. (more…)

  • Beware of fraudsters who promise to upgrade results – WAEC warns

    Beware of fraudsters who promise to upgrade results – WAEC warns

    The West African Examination Council (WAEC) has urged candidates to beware of fraudsters who contact them with the promise of “upgrading” their results for a fee payable through mobile money transfers.

    “The West African Examination Council wishes to alert its public to the activities of certain persons who introduce themselves as workers of WAEC and also claim to have access to its results database. (more…)

  • GhiPSS boss advocates Technology Regulator for ICT sector

    GhiPSS boss advocates Technology Regulator for ICT sector

    The Chief Executive Officer of the Ghana Interbank Payment and Settlement Systems (GhiPSS) Limited, Archie Hesse has called for a Technology Regulator to control Information and Communication Technology (ICT) applications and infrastructures.

    He explained that the regulator would ensure that the soft and hard ICT infrastructures, as well as products and services, to ensure they were foolproof and met international standards.

    Mr Hesse made the call at a Fintech Summit in Accra on Friday organised by the Accra-based English Radio Station, Citi FM.

    The programme formed part of the station’s business festival under the theme “The Future of the Financial Technology Ecosystem in Ghana”.

    It was under the auspices of GhiPSS, Hubtel, Fidelity Bank, Payswitch.

    Mr Hesse said Europe and Asia have technology regulators and Ghana could also do same.

    Touching on the topic of the programme, he said, Fintech meaning financial technology was about automating the processes and transactions of the banks.

    “Fintech is nothing new.  It is an old phenomenon that has caught up with us,” he said, stressing “Fintech helps do things better and promote synergy,” he said.

    The Head of Payment Systems at the Bank of Ghana (BoG), Dr Setor Amediku said the BoG was developing a law to regulate the Fintech Industry.

    He said since the Fintech held cash, there was the need to regulate them to promote financial and price stability.

    Dr Amediku said there was the need for the law to protect the cyber and data security of individuals and companies.

    Currently, there were 71 Fintech companies in the country.

    Dr Amediku said financial inclusion had increased from 41 to 58 per cent, saying the objective of the government was to achieve 75 per cent financial inclusion by the year 2020.

    The Chief Executive Officer of Hubtel, Alex Bram said though regulation was good, over regulation would stifle the industry.

    He said Fintech was breaking the bureaucracy in accessing services from the state, and urged the state institutions to embrace technology to improve on their services.

    Technology, Mr Bram said was bringing convenience and value to the lives of individuals.

    The Chief Technology Officer of Payswitch, Emmanuel Osei-Akoto said Fintech was breaking the barriers of banking and giving opportunity to access financial services.

    He said banks should be service providers and a storage house of money, saying banks should deploy a system in which they could order goods for their customers.

    The Director of Strategic Partnership, Dr William Derban said banks had always embraced technology in their operations, saying the adoption of Automated Teller Machines and other systems were part of technology.

    He called for stronger partnership among the banks, telecom companies and the banks to promote the Fintech industry.

    The Chief Executive Officer of Rancard, Kofi Dadzie said Fintech was nothing new and came about through the operations of banks.

    He said Fintech companies bring innovation and disruptions in the technology sector, indicating that Fintech would be the future of banking as it would provide easy and cheap capital to the entire citizenry.

    Source: The Ghanaian Times

  • “Star Phone” App launched to ease communication with businesses in Ghana

    “Star Phone” App launched to ease communication with businesses in Ghana

    MTN Ghana Limited has partnered One Smart Star Ghana Limited to launch Star Phone Service, a global service, allowing companies and institutions to keep all communications links in one place.

    This is aimed at making communications with signed-up businesses and institutions easier for users and clients as solutions to customers having to deal with several phone numbers when the need arises.

    Launching the service, Mrs Ursula Owusu-Ekuful, the Minister for Communications, in a speech read on her behalf said she was proud that the country was the first country to launch the service in the West Africa sub-region.

    She said it was welcoming to have a one-stop mobile application platform that would host multiple numbers of an organisation and integrates all their available communication channels thus voice phone, website, email, social media platforms, SMS, location navigation, and fax.

    She said to drive the use of Information Communication Technology in business, investment was needed to build, develop, strengthen and make it accessible, adding that, “We welcome One Smart International into Ghana’s technology solutions industry…”

    The Star Phone Service according to Mrs Ameley Ampofo, the Acting Chief Marketing Officer of MTN Ghana, is a unique dial code and app that allows customers to contact businesses just by single dial or tap without having to deal with the lengthy 10 digits.

    She said MTN’s commitment to lead in the delivery of a bold new digital world to customers, was urging them, to continuously provide distinct customer experience to brighten the lives of customers.

    Mrs Ameley Ampofo noted: “We continue to invest in our network and infrastructure to ensure that customers live in this digital age enjoying all the benefits available to them without restrictions.”

    “This year alone, MTN is investing more than 144 million US dollars to expand the network. Our focus on building a solid and robust network is driven by our desire to deliver a uniquely distinct customer experience,” she added.

    Mr David Sussan, Co-Founder and Chief Executive Officer (CEO) of One Smart Star International, said the services were being made available to some selected national security services for free as part of its Corporate Social Responsibility.

    He said the services were currently being used by a fleet of international companies and institutions in 80 countries.

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    He said the application was available for free download on Google play store – with app name, ‘Star Phone’ – where users could easily access and start communicating with various institutions and companies.

    Mr Cornelius Kakraba, the CEO of One Smart Star Ghana, said the company so far has more than 70 companies which have signed up in the country.

    Download Star Phone App

    To download the Star Phone App, click here

  • Financial experts call for regulation of Fintechs at #CitiBizFestival

    Financial experts call for regulation of Fintechs at #CitiBizFestival

    Participants at the Financial Technology Summit organised as part of the Citi Business Festival have emphasized the need to create a financial ecosystem that will guarantee the safety of funds with financial technology (fintech) companies.

    According to them, the changing phase of technology makes it imperative for some level of regulation to enhance the security of electronic transactions in the future.

    The panel at the summit was made up of the Head of Payment Systems, at the Bank of Ghana, Dr. Setor Amediku, the CEO of Ghana Interbank Payment and Settlement Systems (GhIIPSS), Mr. Archie Hesse, the CTO of PaySwitch, Emmanuel Osei Akoto, the CEO of Rancard Solutions, Kofi Dadzie, the CEO of Hubtel- Alex Brahm, and William Derban from Fidelity Bank.

    Discussing the topic the Future of Financial Ecosystem in Ghana, most members of the panel stressed the need for some supervision.

    For the CEO of Rancard Solutions, Kofi Dadzie, the central bank would have to catch up with the speed of innovation since electronic transactions will change the phase of the country’s payment system in the future.

    He warned that the type of disruption that will hit the fintech industry may not necessarily come from big organisations whose activities are constantly being monitored by the regulators.

    “We will not see the pace of innovation that we need coming from large state organizations and from large corporate, simply because of the type of regulation and the space in which they operate and the nature of large organization”.

    According to him, the Bank of Ghana must do more than just setting regulations for fintechs and incorporate their activities into the operations of the financial system.

    On his part, the CEO of Hubtel, Alex Bram, cautioned that the level of regulation will depend on the nature of transaction undertaken by fintechs.

    Meanwhile, the Head of Payment Systems at the Bank of Ghana, Dr. Setor Amediku stated that the payment systems are too critical for the stability of prices, hence the Bank of Ghana will be tough in regulating the area to prevent a collapse of the financial system.

    Dr Amediku maintained that the non-existence of proper regulation to supervise the activities of fintechs could distort the financial system, affecting economic stability.

    He, therefore, urged the fintechs and telcos to take a six months window of opportunity created by the Bank of Ghana to upgrade their security system to meet a new requirement that will soon be passed into a law.

    “I think you are all aware that we have not regularized MTN Mobile Money, Vodafone Cash, Airtel Tigo Cash and the fntechs. So you have a window of opportunity of six months to put their house in order to meet the minimum cybersecurity regulations”.

    Dr Amediku warned that the BoG will not allow the system to be abused like it happened in the microfinance industry, leading to the loss of millions of cedis.

    The CEO of GhIPSS, Mr Archie Hesse maintained that the growth of fintechs shows that there must be more collaborations between fintechs, regulators and financial institutions.

  • UBA Ghana launches Mobile App and USSD Services

    UBA Ghana launches Mobile App and USSD Services

    United Bank for Africa (Ghana) Limited, in line with its strategy to drive the experience of “banking without boundaries” to its customers through digital innovation, has launched a new Mobile Banking application (formerly known as U-Mobile) and Unstructured Supplementary Service Data (USSD) code *822# at the Bank’s Head Office in Accra on 12th June, 2018. The two lifestyle products have been updated to bring a whole new banking experience to customers of the Pan African Bank.

    The new Mobile Banking App and USSD channels have been created with banking features that enable customers to operate a mini branch on their mobile devices, thus making banking more convenient, easy and accessible for all category of customers.

    UBA customers can register for these services to transfer money, buy airtime, check account balances, pay bills, transfer funds and conduct mobile money transfers amongst other functions with the new Mobile Banking App and USSD.

    “As a bank, co-creating with our customers remains part of our focus. Over the period, we have been informed by the taste and lifestyle of our customers and as such provided these two new solutions -Mobile Banking App and *822# to enhance their banking relationship with us and give our customers greater value”. We live in an age and time where people want a hustle-free way of banking, so we decided to introduce more features in our Mobile Banking App, which gives our customers greater value.” Said Abiola Bawuah – MD/CEO.

    With *822#, UBA Ghana advances in an industry trend which hopes to extend banking services to the less tech savvy customers, and customers who may not have the taste for internet banking, as well as the financially excluded persons” he continued.

    United Bank for Africa (Ghana) new Mobile Banking App demonstrates the Bank’s aim to provide unparalleled experience across all its channels It is in line with the bank’s vision to dominate Africa’s digital banking space. It comes with biometric log-in and facial recognition features for secure and personalized access. The application is now available for download on Apple Store and Google Play.

    The launch of these products demonstrates our culture of service excellence, strengthening the affinity with our existing customers while reinforcing the UBA brand as one to be associated with by the entire banking public.

  • BoG putting in strategy to combat fraud in E-payments and Mobile Money

    BoG putting in strategy to combat fraud in E-payments and Mobile Money

    The Bank of Ghana (BoG) has said that it is working tirelessly this month to stop fraud-related activities in the country’s payment systems.

    The First Deputy Governor of the Bank of Ghana, Maxwell Opoku-Afari, told Accra-based Citi FM that they are engaging the banks and telcos in order to implement the said measures.

    Mr Opoku-Afari assured that “the Payment Systems Department of the BoG is regularly engaging banks and telcos that are operating E-Payments and Mobile Money transactions to try to work within guidelines and framework to ensure the safety of consumers.”

    “As we use this platform in this ecosystem to drive financial inclusion we also have the protection and the stability of the financial system in mind so that whatever we do is geared towards protecting the consumer,”

    He explained that the launch of the mobile interoperability platform brings the country’s payment system under a new area which requires the needed legislation to protect consumers.

    He assured the general public that the Bank of God will always protect people in the payment ecosystem to enhance confidence in the financial sector.

    He was of the view that the need to protect and enhance confidence in the payment systems will also encourage government’s aim of achieving financial inclusion.

    Source: Pulse Ghana

  • More People are using Mobile Money to pay for retail services

    More People are using Mobile Money to pay for retail services

    The value of retail payments (excluding cash) increased by 43.18 per cent to GH¢381.43 billion in 2017 from GH¢266.39 billion in 2016.

    This growth in the value electronic retail payments for the year under review, 2017 was driven largely by the increase in the value of mobile money services and e-zwich.

    This is according to a report by the Bank of Ghana. The report titled “PAYMENT SYSTEMS OVERSIGHT ANNUAL REPORT, 2017” chronicled the varied ways in which transactions carried out in the Ghanaian market are paid for.

    The report highlights the many payment systems and forms in Ghana and how the use of digital payments is transforming the payment space.

    The report also touches on the critical role financial technology firms popularly known as FINTECH firms are playing in the provision of payment systems or a means of carrying out payment for transactions. They also provide an array of services to the banking sector. Currently, there are 71 FinTech firms in Ghana

    Mobile money which is one of the most popular and widely used mans of electronic payments has overtaken cheques as the main non-cash retail payment instrument with 981.6 million volume of transactions, followed by Debit Card (60.4 million), e-zwich (8.4 million), cheques (7.3 million) and Direct Credit Transfer (6.1 million) in 2017.

    However, in terms of the value of transactions undertaken in 2017, cheques continued to maintain its lead with GH¢179.6 billion while mobile money followed closely with GH¢155.8 billion.

    So the implication here is mobile money leads in terms of its usage as a means of payment for goods and services in the retail space followed by debit cards, e-zwich, cheques and direct credit transfer.

    However, in terms of the total amount of monetary value of these payment systems in the retail space, cheques led the lot. Which will imply the monetary amount of cheque transactions is still higher than its peers.

    The significant growth in digital payments as a preferred means of transacting retail cash payments according to the report can be attributed to conscious efforts by Government and Bank of Ghana to promote digital payments as an alternative to cash; and customers demand fast, convenient and efficient payments.

    Other developments in the payment systems space
    The report also captures a number of developments during the year under review such as the introduction of a number of legal and regulatory reforms such as the Payment Systems and Services Bill which was submitted to the cabinet through the Ministry of Finance for onward transmission to parliament.

    The Bill made provision for cybersecurity regulations and adherence to Information and Communication Technology standards to minimize cyber risk, airtime use for payment of insurance premium, agent registry, mobile money interoperability, migration of magnetic stripe cards to EMV standard and support for National Identification Authority.

    Digital/Electronic products and services
    The report also looked at the products and services developed by banks in collaboration with other payment systems providers. These products range from automated teller machines (ATMs) for Rural and community banks (RCBs) to broaden their base to products that enable unbanked to purchase Government of Ghana domestic fixed income bonds using mobile money wallets

    Financial Inclusion
    The government in collaboration with key stakeholders including the Bank of Ghana developed a draft National Financial Inclusion Development Strategy (NFIDS) framework.

    The document was developed by the government of Ghana with technical assistance from the World Bank in collaboration with relevant key stakeholders including Bank of Ghana, National Insurance Commission, and the Pensions Regulatory Authority.

    The National Financial Inclusion and Development Strategy (NFIDS) framework aims at increasing access to formal financial services at affordable cost for the adult population. It is envisaged that it would increase financial inclusion from 58 per cent to 75 per cent by 2023.

    Source: Philip Nanfuri | JoyBusiness

  • Apple announces iOS 12 with performance upgrades and new tools

    Apple announces iOS 12 with performance upgrades and new tools

    Apple‘s annual Worldwide Developers Conference (WWDC) is currently kicking off the introduction of its next-generation iOS 12 mobile operating system.

    The Cupertino company touts that the new operating system version is molded better with their A-core chips, providing better overall performance than its predecessor. This performance upgrade is felt even at the older models as Apple touts 40% faster app loads, 50% faster keyboard slide, and 70% faster photo browsing on the iPhone 6S running iOS 12 as compared to iOS 11.

    Apple also expands augmented reality use with the introduction of ARKit 2, which now supports multi-user virtual reality through shared spaces.  There are also new features including photo search, suggestion, and key moments, a new measurement app that utilizes AR to accurately take calculations.

    Siri also gets a well-deserved update by learning more of your activities on the background. In turn, Siri suggests phone activities you might need through the day. There’s also a dedicated app called ‘Shortcuts’ to add pre-made or customize your own Siri custom phrases for one’s multi-action tasks such as ordering your usual items or ringing your accessories when you can’t locate them.

    iOS 12 also brings in a new set of tools that would give you more focus, productivity, and digital well-being: a Do Not Disturb App, notification controls right from the lock screen and support for group notifications, weekly activity summaries on how you use your Apple device, and App limits to help curb too much phone use. New family controls will also be in place such as downtime for limiting phone time.

    Apple also touts new-generation Memojis, customized versions of animojis that you can mold to your resemblance, and can be used in multiple apps.

    The new iOS 12 will arrive later this year, with the beta version released today, on the same devices that had iOS 11:

    • iPhone X
    • iPhone 8, iPhone 8 Plus
    • iPhone 7, iPhone 7 Plus
    • iPhone 6S, iPhone 6S Plus
    • iPhone 6, iPhone 6 Plus
    • iPhone SE, iPhone 5S
    • 2017 iPad Pro (12.9-inch), 2017 iPad Pro (10.5-inch), 2017 iPad (9.7-inch)
    • iPad Pro (9.7-inch), iPad Pro (12.9-inch)
    • iPad mini 4, iPad mini 3, iPad mini 2
    • iPad Air 2, iPad Air
    • iPod touch 6th generation

    The Apple iOS 12 will be released to the public as a free over-the-air update later this year. Developers, on the other hand, will be able to get the first version today at the Apple website, while public beta users will be able to download the software later this month.

  • Coca-Cola provides “MySmartCoke” platform to place orders online

    Coca-Cola provides “MySmartCoke” platform to place orders online

    The Coca-Cola Bottling Company of Ghana Limited (TCCBCGL) has enhanced the value it gives to its customers by introducing MySmartCoke, a convenient way of placing orders for events.

    MySmartCoke, is an online platform which allows customers to place orders for their events and pay using Mobile Money, Visa/ Debit Cards and Master Card.

    “With MySmartCoke, orders can be placed and paid for from any part of the world and the products get to be delivered at their preferred location in Ghana,” the company said in a statement.

    Speaking to Citi Business News after an interactive session with the media, Sabina Manu, Trade Marketing Director at Coca-Cola, said the aim of the platform is to make life convenient for their consumers.

    “The objective is to make the consumers’ journey as simple as possible. We already provide and give them all the convenience. We already provide them with a full portfolio of drinks and that is why we are going online to reach people all over the world,” she noted.

    The web-based application is used for events booking, like parties, wedding among others.

    Coca-Cola Bottling Company is one of the biggest beverage companies in the country.