Category: MTN

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  • How Do MTN Video Data Packages Work?

    How Do MTN Video Data Packages Work?

    Data is one thing we all cry over. Especially in Ghana. Everyone cries about how expensive data packages are in Ghana and how they are quick to disappear when you finally purchase some.

    What’s worst is that you’ll end up buying a data package with a huge volume but not be able to use it for some purposes. This can be painful and also capital-intensive.

    In this article, we take a look at one of the MTN data packages which are widely misunderstood; The MTN Video Data Pack.

    Ever wondered what this data package is about? Wondered how it’s used and where it can be used? Well, worry and wonder no more. In this article, we take a quick look at what it means, what it’s used for and what it cannot be used for.

    So, stick around and enjoy this all-important piece.

    What’s The MTN Video Data Bundle About?

    Unlike the everyday data bundle which you buy on your phone for the purpose of browsing, texting, WhatsApping, checking Social Media and watching Youtube videos, the Video Data Bundle is more specific.

    The Video Data Bundle is specifically made for people who enjoy streaming videos on Youtube, Kwese Iflix and DST App.

    The bundle works only on the three platforms listed above and strictly on their mobile applications too.

    What You Can’t Use The Video Bundle For

    There is a tall list of things you cannot possibly use the MTN Video Data Bundle for. Some other MTN Data Packages can help with this but not the Video Bundle.

    Some of these things are listed below:

    1. You cannot watch Youtube videos with this bundle when using a web browser. It practically works on the Youtube Mobile application only. If for any reason, you’re still able to access the Youtube platform with a web browser when on this bundle, then be informed that you’re probably using a residual or bonus bundle somewhere else. And once that bundle finishes, you won’t have access to the Youtube platform anymore.
    2. Also, you cannot watch Netflix with this bundle. Yes, I know this sounds shocking. But even though Netflix is a video streaming platform, MTN Ghana didn’t consider them when coining the ‘Video Data Bundle’ term. It’s simply just about Youtube, Iflix and My DSTV App.
    3. You cannot download a movie or watch any other movie on any other video platform with this data bundle.
    4. Never can you browse social media with this data bundle. If you don’t have any normal data package or social media package, just forget it. The Video data bundle won’t cater for your social media charges.
    5. Finally, anything that has to do with using your web browser cannot be catered for by the video bundle. Even if you have 500GB worth of Video Data bundle, your browser won’t work until you have the normal data package.

    How To Buy The MTN Video Data Bundle

    If you are a fan of Youtube videos, then you have definitely been searching around for a bundle that makes life a little bit easier for you.

    The MTN Video Bundle is a perfect way to set the mood for your Youtube streaming sessions without having to worry about the cost of data.

    So the big question is; How Do You Buy The MTN Video Data Bundle?

    And the answer is very simple. Just follow the steps listed below:

    1. Dial *138# on your MTN line.
    2. Select Option 1 to buy data bundle
    3. Select option 1 to buy for yourself
    4. Select Option 6 to select video bundles
    5. Select the amount you want
    6. Dial Option 1 to confirm

    Note: The Video Data Bundle has no expiry so you can use it for as long as it can last you.

    Conclusion

    Without an Internet Bundle, you’ll remain locked out of the numerous possibilities which the internet presents. The pain is however different when you have a data package that you cannot use to do the very things you love doing online.

    In this article, we took a look at the MTN Video Data Bundle, how it works, what people mistake it for and how to buy it.

    If you found this article helpful and you’ll love to share the knowledge with your friends and relatives, kindly do well to share the article.

    Please leave your comments, questions and reservations in the comment box below. We shall respond to each of them. You can also get in touch with us.

  • How To Register For MTN Business Mobile Money Account

    How To Register For MTN Business Mobile Money Account

    Mobile Money is a pre-requisite for every business in Ghana today. It is the most widely-used payment method in Ghana.

    Even the Waakye seller who plies her trade in a blue kiosk at Zongo Junction also accepts Mobile Money payments.

    Literally, there’s nowhere in Ghana that Mobile Money payments are not accepted or allowed.

    As such, businesses that are yet to incorporate this payment system in their daily transactions, are at the brink of extinction.

    What most businesses don’t know is that they can acquire a Mobile Money account for their business and not necessarily use a personal account for such transactions.

    The ultimate question is; why should I go for a business account instead?

    In this article, we take you through the reasons for which you should acquire a Mobile Money Business Account and how to get one.

    Why You Should Use A Mobile Money Business Account

    There are a few profitable reasons why you should choose to have a Mobile Money Business account for your business.

    Some of them are listed below:

    No Charges On Transfers

    Irrespective of the amount involved, MTN charges no money on Transfers made to or from Business accounts.

    This means that your customers can make payments to you, without worrying about the charges that will accompany such payments.

    In fact, this will even encourage more people to buy from you since they don’t have to go through the hustle of withdrawing money to buy from you.

    Higher Payment Limits

    Depending on the volume of transactions you do daily and the tier you’re on, MTN has limits on MOMO transactions.

    These limitations come in the form of daily limits, monthly limits and overall account balance limit.

    As is the case, normal personal Mobile Money accounts tend to have lower limits. Some accounts have their daily limits set at GHS 2,000 while others have theirs set at GHS5,000.

    But with the Business account, you can expect your limit to be somewhere upwards of GHS 10,000. Though this figure is not fixed for all accounts, the limits are generally higher than that of the personal accounts.

    Monthly Commission On Transactions

    Once you own a Business account, you qualify to receive monthly commissions based on the total volume of transactions you perform monthly.

    This commission also pertains to those with personal Mobile Money accounts, however, the percentage for those with Business Mobile Money accounts is relatively higher than those with personal accounts.

    Secondly, since yours is a business account and your transaction limits are higher, it’s only right that you’ll get a higher volume of monthly transactions – which translates into higher commissions for you.

    How To Register For a Business Account

    To register for a business account, you need to follow the steps below:

    1. Dial *5051# on your mobile phone
    2. Select ‘Register’ from the list which pops up
    3. Select your region of residence
    4. Wait for a moment to receive an SMS confirming your registration. A reference number will be included in the SMS.
    5. An MTN Mobile Money agent will be assigned to inspect your location
    6. After successfully passing the inspection phase, you’ll need to download and fill the Merchant Recruitment form, the Merchant Account Holder Form and the Merchant Agreement form.

    You can download the forms here.

    After going through all these processes successfully, you should be ready to use your MOMO Business Sim card now.

    It should take roughly 3 days for it to be ready in most cases.

    Conclusion

    With how widespread the Mobile Money service has become in Ghana, it’s quite unreal for any business to afford not to include it in its payment methods.

    But, choosing the right Mobile Money account to use is very important for every business owner.

    In this article, we spoke about why you need a Mobile Money Business Account for your business and how to register for one of such accounts.

    We hope that you loved the content of this article and you found it helpful.

    Kindly let us know your comments, thoughts, questions and reservations in the comment box below or get in touch with us.

    Please, do well to share with your friends and relatives who may find it helpful too.

  • How To Backup And Restore Your Contacts On Your MTN SIM

    How To Backup And Restore Your Contacts On Your MTN SIM

    Losing your phone can be frustrating. Most times, it’s not even the phone itself that gets you in that mood. But rather, the data and contacts saved on the phone. For several years, many people have lost valuable contacts through misplaced or stolen phones.

    Most times, this often means losing big contracts, losing loved ones and sometimes losing distant relatives. The trauma associated with this situation makes most people live in pain and anguish for a very long time.

    To resolve this situation, MTN Ghana rolled out a service known as the MTN phonebook backup. The MTN Phonebook Backup service is a subscriber service which enables subscribers to save data and contacts on their phone and Sim Cards to the MTN server for future purposes.

    Subscribers are allowed to upload up to 5,000 contacts from their phones and up to 200 contacts from their SIM cards on the MTN server using the phonebook backup service.

    In this article, we talk about how to activate the MTN Phonebook backup, how to backup your contacts and how to restore your contacts to a new sim card or phone.

    How To Activate MTN Contact Backup

    To be able to access the MTN contact backup service, you need to first activate it. Activation of this service can be done via Customer care or through the sim Menu.

    Whichever method you use, you’ll be required to pay a fee of GHS 0.65 which is the subscription fee. This amount recurs every month and is paid through your Mobile Money account.

    How To Activate MTN Contact Backup Using The Sim Menu

    To activate the service using the Sim menu, kindly follow the following steps on the phone and Sim card you want to activate the service on.

    1. Go to your phone menu
    2. Select Services
    3. Select My MTN from the list
    4. Select MTN Backup
    5. Select ‘Synchronize’.
    6. You’ll receive a notification that your MTN Sim Backup was successful.
    7. Next, click on okay and wait patiently. You’ll see ‘Sending message’
    8. Wait for a while. You’ll receive a payment confirmation request.
    9. Enter your Mobile Money PIN.
    10. Select 1 to finish the process.

    How To Activate MTN Contact Backup Through Customercare

    If you are unable to use the SIM menu for the activation, you can as well contact the MTN customer care for assistance on activating the service on your line.

    Kindly follow the steps below:

    1. Dial 100 on the MTN line you want to activate the service on
    2. Select your prefered language
    3. Press ‘5’ to speak to a customer care agent
    4. Hold for a while and explain to them what you want.
    5. You’ll be helped to get it activated.

    After successfully, activating your MTN mobile contacts backup, you’ll keep receiving text messages anytime you add a new contact to your phonebook. MTN will automatically update your backup list and notify you via SMS.

    After successfully registering, kindly visit here to create a backup account in order for you to access your contacts when you lose them.

    So when you finally need to restore your contacts after losing your Simcard or phone, what do you do? We’ll find out below.

    How To Restore Contacts From Your MTN Contact Backup

    Once you have lost your phone or your Simcard, your next thought is how to retrieve your contacts. Here, we shall identify the steps for restoring your contacts from your MTN contacts backup list.

    Remember that, before you can benefit from this, you must be subscribed to the phonebook backup service and you must also register on the portal.

    Here are the steps to follow to retrieve your contacts:

    1. Visit the contacts backup site
    2. Login to your account with your phone number as the username and the password you used during your registration.
    3. Look through the ‘devices’ session on your dashboard to determine when last there was a backup.
    4. Select the device you wish to recover your contacts on. Make sure that the device you select matches with the exact phone you’re using now.
    5. Click on ‘Sync now’ and you’ll receive a message indicating that the server is about performing synchronization.
    6. Click on ‘continue’ to start the whole process.
    7. When the recovery is complete, you’ll receive a message signalling that the process is done.
    8. Finally, you’ll receive a text message informing you that your contacts have been restored.

    Conclusion

    Mobile phones have become an integral part of our lives. Whether you are a business owner, a student, an employee, an employer or any other person, you require the use of phones.

    Therefore, the impact that the loss of a mobile phone has on someone can only be underestimated. It’s even more painful if the person ends up losing their contacts. Which according to MTN Ghana, over 60% of Ghanaians can’t retrieve their contacts after losing them.

    Therefore, the MTN contacts backup is a perfect solution for all contact losses associated with losing one’s phone.

    In this article, we looked at how to register for the MTN contact back up and how to restore your contacts onto a new line.

    We hope this article is helpful to you. If you have any questions, comments or reservations regarding this content, kindly get in touch with us or leave a comment below.

    Please don’t forget to share this article with your friends and relatives.

  • How Much Commission Do MTN Mobile Money Merchants Make?

    How Much Commission Do MTN Mobile Money Merchants Make?

    The MTN Mobile money service is one of the most reliable payment services in Ghana presently.

    With millions of subscribers across Ghana, the service sees billions of Ghana Cedis transacted daily.

    However, the nature of the Mobile Money system provides room for the employment of third-parties called Mobile Money agents.

    These people help in loading to and withdrawing money from your Mobile Money wallet.

    Due to the increasing growth of the Mobile Money industry, there is a continuous need for newer agents to be added over time.

    One question that for long has remained outstanding on the minds of many people is; how much do Mobile Money Agents earn?

    It is indeed one of the many questions on the internet which have little or no answer provided for.

    In this article, we take time to explain to you how Mobile Money agents make money and how much they make per transaction.

    Stay tuned and read on.

    How Do MTN Mobile Money Agents Make Money?

    Mobile Money agents make money mostly through commissions from transactions they do on a daily basis.

    These transactions include withdrawals made by subscribers and sending money to subscribers.

    Deposits however seem to attract no commissions.

    What Are The Various Commissions?

    Mobile money commissions dolled out to agents are based on the volume of the individual transactions they performed.

    Here, we look at a comprehensive list of various mobile money transaction ranges and their corresponding commission.

    Commissions on Withdrawals

    Withdrawals attract smaller transaction commisions as indicated below:

    From GHS 1 to GHS 50 – GHS 0.50 commission

    From GHS 51 and above – 1% of the total withdrawal amount.

    Commissions on Sending

    When sending money to a subscriber, the agent gains relatively higher commission on the transaction. The commissions gained are summarized below:

    From GHS 1 to GHS 50 – GHS 2.50 Commission

    From GHS 15 and above – 5% of the transaction value.

    How To Become a Mobile Money Merchant

    Becoming an MTN Mobile Money agent can be one of your simplest and easiest ways to start making some good money as an extra source of income.

    To do this, you need to follow the steps discussed below. However, before we look at the steps, let’s first look at the requirements for becoming a successful applicant.

    They are as follows:

    1. You must own a permanent structure which is positioned at least 50 to 100 Metres away from the closest agent. The structure must neither be a wooden one nor an umbrella positioned somewhere.
    2. You must fill the agent recruitment form.
    3. You must fill the Agency Account Holder form.
    4. Have a minimum capital of GHS 4,000

    After fulfilling these requirements, you can move on to apply for the MTN Mobile Money Agentship.

    Conclusion

    The growth of financial technology in Ghana means that many people are gradually shifting their interest from traditional payment systems to digital payment systems.

    The likes of Bitcoin, Paypal and many other payment methods are becoming quickly popular in Ghana. But, the Mobile Money service remains the topmost electronic payment service in the country.

    As such, the demand for mobile money services means a corresponding increase in Mobile Money Agent demands.

    But, the question remains; how much do mobile money agents make in Ghana?

    In this article, we attempted to answer this question and provide an overview of how MTN Mobile Money agents make money in Ghana.

    We hope that the article was helpful to you and that you loved the content. If you have any questions, reservations or comments regarding the article, you can make us know in the comment box below.

    Please do well to share this article with your friends and family as well.

  • How To Activate Roaming On MTN Ghana

    How To Activate Roaming On MTN Ghana

    Travelling out of your country can be fun and also a very beautiful experience. With all the glamour that comes with it. However, it could become a great headache if you are new to a country and you are unable to get in touch with your relatives and friends back home.

    This is mostly because you do not have access to a SIM Card from any of the Telecommunications networks available in your new country. So you try dialling a close relative’s number and you get that annoying beep sound. All your lines have turned to ‘Emergency mode’ and you are wondering what in God’s name is wrong with the network. Isn’t it supposed to be way better in a far advanced country as the one you’re currently in?

    You are not far from the truth. But also, you may be mistaking. To save you this stress and headache, MTN has a special offer/feature to enable you to make calls from anywhere in the world using your MTN Sim.

    In this article, we talk about the MTN roaming service, its charges and how to activate it.

    What Is MTN Roaming Service?

    The MTN international roaming service is a service by MTN Ghana to enable its loyal customers to connect to their family and friends in Ghana from over 171 countries in the world, while still using their MTN Ghana SIM card.

    This is particularly efficient for people on a short trip to other countries.

    The MTN Roaming service covers voice calls, text messages and data.

    The MTN data roaming service allows users to send and receive emails, browse the internet and share special moments even when they are outside Ghana.

    For prepaid MTN customers, they are automatically connected to the MTN data roaming service once they leave the shores of Ghana and enter another territory.

    What Are The MTN Roaming Charges?

    The roaming charges are in various categories depending on whether you want only data, only voice bundle or you want both. Find below the charges for the MTN hello world roaming packages.

    Voice OnlyVoice And DataData Only
    PriceVolumePriceVolumePriceVolume
    GHS 240250 Mins 100 – Outgoing 150 – IncomingGHS 340120 Mins – Outgoing 200 Mins – Incoming 500 MB – Data40 GHS500 MB
        80 GHS1000 MB
        165 GHS2000 MB
        410 GHS5000 MB

    There are other packages and charges on a country-specific basis. To find out all about the MTN roaming charges, kindly check here.

    How To Activate MTN Roaming Service

    Interestingly, Roaming services are automatic for all Prepaid MTN customers. Provided you are a prepaid customer, your phone automatically detects once you have moved out of the country.

    So, in order to stay on the roaming service, the only thing you need to do is for you to buy as much airtime as possible on your MTN Sim card before you travel out of the Country.

    Once you reach your destination country, your phone will present a list of Networks in your manual network searching mode. Kindly select MTN Ghana from the list.

    The good news is that, in case you run out of airtime while there in your destination country, you can contact anyone in Ghana to help you top up your line and still continue roaming.

    Also Check out List of MTN Shortcodes for all Services in Ghana [Updated 2020]

    Conclusion

    Moving out of Ghana doesn’t have to stop you from using your MTN Sim card. And it should stop you either from staying in touch with your family and friends down here. You can do all these, thanks to MTN’s roaming service.

    So here in this article, we looked at what the MTN roaming service is, what it means, how it works, its charges and how to activate it.

    If you have any questions, comments or reservations regarding this article, kindly get in touch with us or let us know in the comment box below.

    We write because you read our articles and we appreciate that. Please do well to share with your friends and relatives who might need this.

  • How You Can Enjoy 50% Discount on services with MTN MashUp (MTN Pulse)

    How You Can Enjoy 50% Discount on services with MTN MashUp (MTN Pulse)

    Do you know there’s a way that you can enjoy a free discount on several shops in Ghana just by using MTN MashUp (MTN Pulse)? If no then this article is for you and if YES, this article is for you as well.

    MTN has introduced a new offer for customers who use the MTN MashUp bundle often by giving them free discounts on some selected shops nationwide.

    This loyalty reward package is one of MTN’s COVID-19 relief packages for its customers who have been with them throughout these abnormal times.

    The name of this loyalty package is Pulse Loyalty; as the name suggests, it is mainly aimed towards the customers on the MTN Pulse platform or bundle.

    How Do You Get the Discount Codes?

    Before you can get a discount on the selected stores, you need to generate a discount code from MTN pulse. The following steps show how you can generate the MTN Pulse discount code.

    • Dial *567#
    • Select Pulse Loyalty (option 4)
    • Select your preferred store from the list provided.
    • A congratulatory screen with the code will be shown.

    What is MTN Pulse?

    You can find all about MTN Pulse and all the available offers here: https://mfidie.com/mtn-pulse-mash-up/

    What is MTN Pulse Loyalty?

    MTN Pulse Loyalty promo is a promotion that is run by MTN to reward customers who have subscribed to the MTN MashUp bundle.

    In this promotion, MTN MashUp customers will be given a discount on some selected shops in Ghana. The discount ranges from 5 percent to whooping 50 percent.

    The selected stores and the respective discount percentages are:

    Silverbird Cinema

    The Silverbird Cinema is one of the (if not the) largest movie cinemas in Ghana with over 5 branches spread across the country, mostly at shopping malls. The movies that are shown ranges from local to international movies.

    Under this package, customers enjoy a 50% discount on all tickets they buy from Silverbird Cinema every Monday. This reward package is also called Cinema Mondays due to the fact that it runs only on Mondays.

    Silverbird Cinema has the highest discount code throughout the MTN Pulse Loyalty offer, i.e. 50%

    Potbelly Shack

    Potbelly Shack is a restaurant, bar and cafe’ that produces contemporary cuisines and barbecue. The meals are mainly lunch and dinner, they do not cook breakfast. They offer takeout and dine-in as well.

    Under this package, the exact percentage of discount you get is not stated in the confirmation message that you receive from MTN Pulse.

    Unlike Silverbird Cinema, Potbelly Shack’s discount code is available from Monday – Thursday, making it the only reward package that lasts more than a day. Potbelly Shack can be located at East Legon opposite the Adjiringanor school park or you can visit their website.

    UKBrand Store

    This package is for clothes lovers and those who shop at the various UK Brand stores in Ghana.

    When you buy clothes from UKBrand store every Wednesday using the Pulse Loyalty discount code, you get a 10 percent discount on all your purchases.

    This package also runs on only Wednesdays.

    KFC

    This one is also for the food lovers especially those who buy their food from KFC shops across the country.

    KFC is one of the most popular restaurants in Ghana with several shops spread across Ghana. Their food ranges from rice meals to chicken meals.

    The KFC discount code is worth 5 percent discount. Meaning, whenever you buy food from KFC on Fridays MTN Pulse is paying 5 percent for you leaving you with 95 percent of the total cost of your order.

    Conclusion

    The discounts on some of the stores though not enough is fair enough considering this pandemic and the high cost of items in the country.

    Note that, each store has its own day (s) of validity, therefore if you try to generate a discount code on any other day aside the one assigned to it, it will not be possible.

    So, you need to take note of each store and its validity day (s). In summary:

    Silverbird Cinema is available on Mondays only.

    Potbelly Shack is available from Mondays to Thursdays.

    UKBrand Store is also available on Wednesdays only.

    KFC is available on Fridays only.

    Make sure to make use of this offer and comment on your experience below.

  • MTN SMS Bundle Packages in Ghana and How to Subscribe

    MTN SMS Bundle Packages in Ghana and How to Subscribe

    MTN as telecommunication in Ghana being Ghana’s favourite, it is time we talk about some of its packages.

    Do you love making too many calls? don’t worry MTN got you covered, they have a package for you and that package is called Free After 1, this offer allows you to make a call and only pay for the first minute and the rest is free.

    Worried about telecommunications taking your bundle even if you haven’s used all of them? MTN has also got you covered on this, with MTN bundle, their bundles do not expire.

    Do you love browsing at night? MTN Ghana currently has the best and affordable midnight bundle you can ever imagine, with just GHS 1, you can get 2.6GB to be used from 12:00 AM to 5:00 AM and the good thing is when you are not able to use it, this bundle does not expire and can use the next time it is 12:00 AM again.

    If we don’t stop talking about offers MTN is giving to its customers, then I believe we are all going to sleep on this website because they have a lot for its customers.

    You might be someone who loves making phones calls and prefers calls than texting, but I am the kind of person who prefers phone calls due to some reasons, one is I see phone calls to be something that takes all your time, another one is it also doesn’t let you concentrate in whatever you are doing (you know I am a writer and this is why I don’t like making phone calls).

    But when it comes to texting, I can be writing an article and at the same time will be replying messages without any distractions.

    In this article, we are going to talk about MTN SMS Bundle Packages in Ghana and How to Subscribe

    How To Make SMS Bundle On MTN

    • Dial *138#
    • Select 2: Combo Bundle
    • Now select 1: SMS Bundles
    • Select your preferred bundle and then confirm it

    MTN Bundle Packages

    AmountSMSPeriod
    GHS 0.510 SMSNo Expiry
    GHS 1.122 SMSNo Expiry
    GHS 2.244 SMSNo Expiry
    GHS 5.4108 SMSNo Expiry
    GHS 9.8980 SMSNo Expiry

    Conclusion

    You might be like me who prefers texting than making phone calls, if so then it is better to make SMS bundle as when you always text it cost more than making the bundle. You can even compare it and agree with me on that.

    In this article, we went through how to subscribe and make MTN SMS bundles.

    So let me know, do you prefer calling than texting?

  • How to avoid being a Victim of MTN Mobile Money Fraud (Safety Tips)

    How to avoid being a Victim of MTN Mobile Money Fraud (Safety Tips)

    MTN Mobile Money is undoubtedly the biggest mobile payment solution available in Ghana today.

    What started as a small convenient way of conducting business transactions has rapidly changed into a platform capable of doing a bit more. Every new day, people are registering on the MTN Mobile Money platform.

    As it is with any service, with the benefits, come the bad guys, who are looking for ways to make money the easiest way.

    A lot of people have shared experiences with people who have been frauded on MTN Mobile Money to the extent that some believe it is an inside job at MTN.

    However, we are not here to go into those details. Today, we look at safety tips to guide us so that we are not caught up in the den of the fraudsters.

    Here are safety tips on how to guard yourself against MTN Mobile Money Fraud:

    Keep your MTN Mobile Money PIN Private

    Yes, this is the number one tip. Your Mobile Money PIN is for just you and you are not obliged to share it with anyone. Most people have claimed that personnel from MTN called to ask for their Mobile Money PIN.

    Man distressed after giving out his MTN Mobile Money PIN and suffering stress.
    Never give out your MTN Mobile Money Fraud

    From statements that MTN has released over the years, it is clear that Mobile Money agents and MTN workers are not to ask you for your PIN to initiate any transaction on your behalf.

    As a matter of security, you are not to share your PIN with your Family and Friends. Even if you do, you are to change it immediately.

    Keeping your PIN private will help to safeguard you against many of the fraud stories we hear concerning MTN MoMo.

    Choose a strong PIN for your Mobile Money account

    I believe hackers have not gotten way smarter over the years, it’s just people becoming more foolish and relaxed over security issues.

    When it comes to Mobile Money PINS, the situation is no different.

    You find people using their year of birth or the current year or a sequence. Researchers at the data analysis firm Data Genetics have advised people to avoid birthdate, 1234 and 8068. However, you should also avoid a sequence like 2345, 6699, 2244, 9876 etc.

    You should use a PIN that would be difficult for people to guess, but easy to remember. If you currently have a weak PIN, you can change it.

    How to Change MTN Mobile Money Pin

    1. Dial the MTN Mobile Money short code *170#
    2. Select Wallet
    3. Choose Change MM PIN
    4. Enter your old PIN
    5. Enter your new PIN to set and confirm

    Verify Phone Calls and Messages purportedly from MTN

    Almost all of the Mobile Money fraud stories that I have heard usually stem from either a phone call or a text message or both.

    Keep in mind that MTN will send Mobile Money SMS via the nameMobileMoney. Any message from suspicious phone numbers regarding your mobile money account is probably fake. They mostly follow up with instructions, which you should never pay heed to.

    Beware of scam calls asking you to send MTN mobile money to their accounts to receive cash prizes or asking for your account details.

    Whenever in doubt, don’t hesitate to call MTN customer service number 100. Most importantly, why do you think you have won a promo when you never participated in one?

    Confirm transactions and don’t hand your phone over to Mobile Money agents

    About confirmations, when you make a deposit at any MTN mobile money merchant shop or agent, make sure you receive a confirmation text before you leave.

    Check to be sure the text received is from MobileMoney and has the correct amount stated.

    Also, when withdrawing money, confirm that the name of the MoMo Merchant is what is actually displayed before you enter your pin to confirm the transaction.

    Mobile Money agent with phone in hand
    Confirm all transactions before approving them.

    You shouldn’t give your mobile phone to agents to do a transaction on your behalf. If you give your phone to an agent to initiate a transaction on your behalf, you expose yourself to being defrauded.

    However, for those who don’t know how to read or write, this may not be possible. Such people should try to go to the agent with someone they trust or work with only “trusted Mobile Money agents”, although this is not entirely fool-proof.

    Finally, if you suspect any fraudulent activity on your wallet, the best thing is to Call MTN on 100 or visit their nearest Customer Service Centre to make the report or use the online portal. Like MTN Ghana has said in their numerous ” Anti Mobile Money Fraud” campaigns, “Don’t be a MUGU.”

    Have you ever fallen victim to mobile money fraud or do you know someone who has been frauded via MTN Mobile Money? Share your experience.

  • How To Activate MTN Sunday Special For Unlimited Calls

    How To Activate MTN Sunday Special For Unlimited Calls

    Weekends are for family and friends in most parts of Ghana.

    It’s either you go clubbing with your close friends and lover or you get chatty on long calls or catch some fun with family right at home.

    If you prefer to make calls on weekends especially Sundays, you would know how expensive it could actually be to make calls on Sundays.

    If you are a beneficiary of the MTN Jara offer, you may probably be thinking that it doesn’t matter since you pay 54 pesewas to make free calls throughout the day.

    Unfortunately, that isn’t true. The Jara offer only works from Monday to Saturday. So if you are relying on the Jara Offer to make calls on Sunday, you might as well want to check your balance after each call.

    However, this should not be so much of a worry to you. MTN has a special package for all who enjoy making calls on weekends especially Sundays.

    What Is MTN Sunday Special?

    The MTN Sunday special is a special call and SMS bundle which allows MTN users to call and text other MTN subscribers throughout the day and talk for as much as they wish.

    In this article, we shall look at how to subscribe to this package and make unlimited calls on Sunday.

    Who Can Use MTN Sunday Special?

    The MTN Sunday special is available to all MTN Prepaid customers who wish to make long calls on Sundays and pay a largely discounted price for making those unlimited calls on Sundays.

    What it means is that all fixed and post-paid lines cannot benefit from this offer.

    Also, this offer is for anyone using an MTN Prepaid Simcard in Ghana irrespective of the region or town.

    How To Subscribe To MTN Sunday Special Offer

    To subscribe to the MTN Sunday Special Offer, there are two methods: Using the SMS method or using the shortcode method.

    You can subscribe to MTN Sunday Special in Ghana offer via the steps below:

    1. Dial *5050#
    2. Select option 1 for Free MTN calls, SMS & 20MB Data till 11:59 PM on Sunday for GHS 1.09 or Select option 2 for Free MTN calls & SMS till 5:59 PM on Sunday for 54 Pesewas.
    3. Press 1 to accept the offer you have selected.

    The amount should be deducted from your airtime balance immediately. However, if it is not yet a Sunday before you subscribed, the service would not be available to you until the next Sunday. So you can subscribe ahead on weekdays and use the service on the following Sunday.

    If you want to subscribe via SMS, do the following:

    1. Open your text message app.
    2. Enter ‘START’ in the message column and send to the shortcode ‘5050’
    3. Select the offer you’re going for by replying 1 or 2 to the next response you get.

    How To Deactivate MTN Sunday Special Offer

    The MTN Sunday special offer comes with an automatic renewal policy which makes the service to be renewed automatically on every Sunday for as long as you have enough airtime in your account.

    Sometimes, this can be very annoying since one may not want to renew your offer but MTN does it automatically for you.

    But, there is a way out. That is for you to first withdraw yourself from the offer before MTN thinks of renewing it for you.

    To deactivate the MTN Sunday Special offer, follow the steps below:

    1. Open your text messaging app.
    2. Enter ‘STOP’ in the text box.
    3. Send it to the shortcode ‘5050’
    4. Reply 1 to confirm the deactivation.

    Conclusion

    The MTN Sunday special offer is one of the most-used MTN promotion packages since it offers people the chance to talk to family and friends for a very long duration at a very cheap rate ever.

    If you are one of those people who make many calls on Sunday or you just want to make some long calls on the coming Sunday, you should try subscribing to this MTN offer. It gives you so many results for a small payment.

    If you have any comments or questions regarding this post, kindly leave them in the comment box below or get in touch with us.

  • MTN Fibre Broadband Network And Where It Is Available In Ghana

    MTN Fibre Broadband Network And Where It Is Available In Ghana

    MTN Ghana is the biggest telecommunications company in Ghana both in terms of customer base and in terms of profitability.

    With a long-range of products covering SMS, Calls and Internet connectivity, MTN Ghana has dominated the Ghanaian market for the past decade.

    With the need to increase the speed of internet services for customers throughout the country, MTN began using the Fibre Broadband network in 2016.

    The MTN Fibre Broadband service is super-high-speed internet connectivity made for homes and offices.

    With the MTN Fibre Broadband connectivity, you can watch live streams online with a data speed of up to 60 Megabytes per seconds.

    However, MTN Fibre Broadband is currently available in some parts of the country only. Check the next heading for a list of locations where the Fibre Broadband is present in Ghana

    Locations Where MTN Fibre Broadband Is Available In Ghana

    Currently, the service is only available at some key parts of Accra. Check the list below to find out if your area has the MTN Fibre Broadband service.

    1. ACP Estate Environs at Pokuase
    2. Kwabenya
    3. Franko Estates at Pokuase
    4. GHS Housing at Pokuase
    5. Tantra Hills
    6. Mile 7 – Achimota
    7. JL Properties – Achimota
    8. Westland, West Legon
    9. Dome
    10. Parts Of Kwashieman
    11. Lapaz
    12. Dansoman, South Odorkor
    13. JT Cluster Of Schools – West Abosey Okai Area
    14. Millenium City, Kasoa
    15. Blue Rose Estate, Budumburam
    16. Oak Villa – Abokobi
    17. Palm Estate – Oyarifa
    18. Rehoboth Estate – Oyarifa
    19. Kumsark Estate – Oyarifa
    20. Adenta Frafraha
    21. Ashaley Botwe
    22. Adenta, Housing Down
    23. Abelemkpe
    24. Airport Residential Area
    25. East Legon
    26. Parts of Adjriganor
    27. Madina New Road Estate Area
    28. Spintex Flower Pot
    29. Hydraform, Spintex
    30. Regimanuel Estates
    31. Trasaco Estates
    32. Burma Camp
    33. Cantoment
    34. Ridge
    35. Nima Residential Area
    36. Osu
    37. Nyaniba Estates
    38. Labone
    39. Regimanuel Estates
    40. Ringway Estates
    41. Grader Estates, Teshie
    42. Sakumono
    43. Valco Estates, Tema
    44. Tema Community 25
    45. Ashongman

    In case you do not see your location in the list provided above, copy the below web address into your address bar and manually check your location’s name on the site to see if you have the service available.

    https://gisportal.mtn.com.gh/portal/apps/webappviewer/index.html?id=b7e175b1efd5462abcb10b10bf1176ef

    Alternatives You Can Explore If Your Area Doesn’t Have Fibre Broadband

    In case your area doesn’t have the MTN Fibre broadband service and yet you want high-speed internet and affordable data packages for intense usage, you can go for the Turbonet Service.

    The MTN Turbonet is a plug-and-play router which provides fast 4G internet services at places where the Fibre Broadband is not available.

    The turbonet operates on the same data packages as the Fibre Broadband service.

    Currently, the device costs 499 GHS and can be purchased from all MTN Ghana shops.

    You can also find out more about MTN Turbonet Data Packages that will suit your needs.

    Conclusion

    The MTN Fibre Broadband is good for people who use huge volumes of data daily either for entertainment, business or for education. The Fibre Broadband can be installed either at home or at the office and provides flexible data packages and a unique account management platform for each user.

    However, if you do not have the service in your area, you can also make use of the Turbonet device which works almost exactly as the Fibre Broadband.

    If you have any comments, questions or additional information for us regarding this article, kindly let us know in the comment box below.