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  • How To Buy Airtime With AirtelTigo Cash, MTN Mobile Money Or Vodafone Cash

    How To Buy Airtime With AirtelTigo Cash, MTN Mobile Money Or Vodafone Cash

    Every mobile phone user must recharge his or her device before making a call or surfing the internet. With the emergence of very popular messaging platforms like WhatsApp, Facebook and Instagram, many have increased their data consumption rates.

    No days pass by without buying an airtime or data bundle.

    There are instances where you find yourself in a location in which it may be difficult to get an airtime vendor to buy airtime for recharge. In that case, you will be stuck with no option.

    Mobile service providers in the country are always looking at satisfying their users to increase user retention and reduce churn.

    They have been able to foresee all these instances and have made an arrangement for them. Thanks to the mobile money services, today, every beneficiary of the mobile money service can easily buy/top-up his or her account using the mobile money balance.

    Each of the service providers has a different method to follow when recharging account from the mobile money balance. The goal of this post is to show you the method to follow for each provider when recharging from your mobile money account.

    How to top-up airtime Using MTN Mobile Money

    Follow the below simple steps to recharge your account using the mobile money balance:

    1. First, you have to make sure there is sufficient money in your Mobile Money Wallet.
    2. Go to “Mobile Money” menu dialling *170# then select option 3 “Airtime & Bundle”.

    1. Now select option one (Airtime-100% bonus self) from the sub menu

    1. Select the beneficiary- either self or other

    1. Enter the amount of airtime you want to buy.
    2.  Confirm details and enter your Mobile Money PIN. You will receive a confirmation message of the successful MTN airtime top-up.

    How To Buy Airtime With AirtelTigo Cash

    First dial *110# and then you will be taken to the AirtelTigo cash main menu

    Now once you are on the page, you will be displayed with all the mobile money menus. Select option 2 from the menu

    Now you will be given the chance to choose whether you want to buy airtime or data bundle. since your aim is to buy airtime, you choose the first option

    After choosing the buy airtime option, you select 1, if you want to buy for yourself otherwise select the option that suit your demand.

    Now you confirm the details and enter your mobile money pin to finish the process. After a successful transaction, you will receive a confirmation message from AirtelTigo.

    How to top up airtime using Vodafone cash

    Vodafone cash also offers similar steps for purchasing airtime from a user account. If you are a user of Vodafone cash, you can also follow the below steps to top up your call account using the MOMO cash balance.

    Just like MTN MOMO top-up, you need to also make sure you have sufficient balance in your Vodacash account before proceeding

    1. Dial *110# to go to the Vodafone cash menu. Once you are on the menu, select option 3 to see the options available
    2. From the submenu, choose option 3 -buy airtime or data
    3. Here you will see three submenus, choose the first option: “buy airtime”
    4. Then select the first option – my phone. If you are buying for yourself otherwise select the other options
    5. Now enter the amount
    6. Confirm details and enter your Mobile Money PIN.

    How to buy Airtime in Ghana using an App

    Another way to buy airtime using any of the service providers is to use an app. This app will help you buy your airtime with ease.

    All you need to do is to install the app and you are ready to purchase your preferred airtime. The app is an all in one app that gives you the ability to do many things at a go. The name of the app is Slydepay.

    1. First, you have to download this app from the Playstore or Appstore and then install it on your android or iOS device.
    2. Once the app is installed, follow the onscreen registration guide to register for an account on the app.
    3. After successful registration, you are done. You can now use the app to do many things including buying airtime from any of the mobile money service providers.

    Conclusion

    Buying airtime using mobile money balance is never difficult as many perceive it to be. All you need to do is to follow the above simple steps and you should buy all your desire airtime/bundle.

  • How To Register As A MTN Mobile Money Agent/Merchant For Commission

    How To Register As A MTN Mobile Money Agent/Merchant For Commission

    Mobile Money transactions have become an integral part of the banking system in Ghana. Many people have come to love transacting their day to day business through this new form of banking in the country.

    With the advancement in Fintech and the coming into being of the interoperability system, a lot of ventures finds it easy to accept MOMO payment instead of physical cash payments.

    Today, almost all the network providers in the country have implemented some form of the mobile banking system. We have seen the likes of MTN mobile money, Vodafone cash and then later AirtelTigo Cash Payment system. But looking at the statistics, MTN mobile money transaction is still the leading mobile banking system as it stands today.

    Because of the rise in the demand for MOMO transactions outlets, MTN and all the other mobile money providers have expanded their outlets to anyone who is qualified and therefore wishes to work as a vendor for a commission.

    The service providers have put in some requirements that you need to meet before you become a qualified applicant for the MOMO business.

    Requirements to be an MTN Mobile Money Merchant

    For you to become a merchant working for MTN, for a commission you will need to meet the following requirements.

    • Must have a registered company(limited) or its equivalent
    • Fill and submit Agents Recruitment Form
    • Fill and submit Agent Account Handler Form
    • Agent/ Merchant code of ethics

    Registered Company (limited)

    For you to be a successful applicant, you are required to have at least a limited company or its equivalent. This is to ensure that, in case of unforeseen circumstances, you can easily repay your debt and that of your customers.

    Agent Documentation Requirements

    Every business in Ghana must have official documentation to make it a binding one between the parties involved. Being an agent means you and MTN are entering in some kind of business which opts to be binding. this document will serve as a bidding contract letter. So in other to be issued the go-ahead to start a merchant business, you are required to fill and submit the agent documentation letter.

    Agents Recruitment Form

    Recruitment form, also known as MTN MOMO registration form. This form includes details like Registered Business Name, Trade No./Business Registration No, Assigned Bank, Agent Ghana Post GPS Location etc. You need to provide all the details marked as required with an asterisk. Once you are done then you submit it for a review. Get the form Here

    Agent Account Handler Form & Agent/ Merchant code of ethics

    The information needed here includes the agent’s personal details such as full name, date of birth, place of birth, nationality, occupation, Voter ID or any of the National ID’s. The code of ethics also has to do with the agents agreeing to abide by the business ethics. The handler form and that of the code of ethics can also be found here.

    Prospective Agents must also meet the required structure and location requirements as set in accordance with EMI (E-money Issuer) guidelines. The structural requirements are as follows:

    Permanent structure in the form of Brick and Mortar, Semi-permanent structure is required for an Agent outlet. These structures should be placed within 50-100 meters’ range.

    Wooden structures and Umbrella outlets should be avoided as they do not meet the standard requirement. prospective Agents are also required to have a startup capital of GHS 4,000.

    After meeting the structure and location requirement, and submitted your application, you will need to wait for sometimes before you get feedback from MTN.

    The following points should be noted whiles you wait for your application to be processed:

    • MTN Mobile Money centre shall respond via email or phone to all applicants upon receipt of their application.
    • Applications received shall be vetted to ensure they meet all requirements.
    • False documents presented during the applications process is deemed to be a criminal offence and MTN Mobile Money reserves the right to reject any applications that do not meet the requirements.
    • Processing of a successful application shall take a minimum or maximum of 23 working days from the date on which your application is received.
    • Successful applicants shall be notified about the status of their application via email or phone call upon completion of service.

    MTN Mobile Money Agent Commissions Structure

    As a mobile money agent, you get some benefits in terms of commissions. MTN mobile money agent gets rewarded commission per every transaction the carried out. This commission serves as a profit for these agents.

    The commission fees are structured in the following ways:

    Any withdrawal between GHS 1 to GHS 50 attracts a charge of GHS 0.50 whiles withdrawal above GHS 50 gets a deducted fee of 1% of the money to be withdrawn.

    You can read more on these charges and fees from the Official MTN Page. This is where we come to an end of today’s post. Hope you find it helpful. If you do please share on all the platform you find yourself.

  • MTN Upgrades to 4G+ few hours before Vodafone 4G launch

    MTN Upgrades to 4G+ few hours before Vodafone 4G launch

    MTN Ghana has launched its 4G+ service to provide faster data speeds with the widest coverage for its customers.

    The 4G+ service runs on 4G LTE Advanced technology using the combination of the 800MHz and 2600MHz for carrier aggregation which is an enhancement on the 4G LTE experience.

    This provides more capacity and enhanced data speed of up to 20x if migrating from 3G to 4G+ and 5x if migrating from 4G to 4G+.

    Announcing the service, the CEO of MTN Ghana, Selorm Adadevoh, expressed delight at the extent to which the 4G+ technology will further impact the development of the country as it provides more opportunities for Ghanaians to fully utilize digital services.

    Mr Adadevoh said, “The underlying belief we have, which drives us in providing more enhanced technologies, is that everybody deserves the benefits of modern connected life.”

    He said, this year is MTN’s ‘Year of the Customer’ and to make our customers lives a whole lot brighter we continue to invest in the latest technology to enable them to experience an enhanced digital lifestyle.

    “Additionally, it will also go to support the growth of the country in the areas of Artificial intelligence, Internet of Things and Big Data.

    He added, “With faster internet and wider coverage, the transmission of data can be done with ease, on-the-go, with the best speed everywhere. Higher speed internet broadband promotes business growth and enriched social lives, ultimately boosting national development.”

    The Chief Technical Officer for MTN Ghana, Mr Thomas Motlepa sharing details on the enhanced service said the company had already deployed 1,226 total 4G LTE sites of which 625 sites are 4G+ in all regions nationwide especially regional capitals and key towns. Plans for full national coverage are ongoing.

    MTN continues to consistently be the first to launch innovative products and services. MTN first introduced GSM technology in Ghana and was the first to commercially launch all the generations of technologies – 2G, 3G, and 4G LTE and 4G+, just to name a few of several firsts for MTN.

  • MTN Shortz Challenge: How to apply, participate and more info

    MTN Shortz Challenge: How to apply, participate and more info

    Telecommunication giant, MTN Ghana has launched a competition to monetize the creativity of content developers in the country.

    The digital innovation dubbed MTN Shortz is also to give subscribers a chance to make short video contents, which includes comedy, animations, podcast, games and films.

    Speaking at the launch MTN Shortz, Acting Chief Marketing Officer of MTN, Noel Kojo-Ganson underscored the need to make smartphones more relevant during this digital age as the poised to create relevant contents that would inform, entertain and educate the user.

    He said: “MTN Shortz is a platform that would empower our customers digitally and serve as a reference point for them to access short video contents like comedy, animation, podcast, games and Films. This platform is also expected to be a revenue-generating source for content developers.

    “In order to boost content injection on the MTN Shortz platform and create the opportunity for content developers to monetize their creation. MTN is inviting content creators, animators, game developers, newspaper houses, movie producers, TV stations, radio stations, bloggers, social media experts to submit very innovative contents on MTN Shortz platform to participate in the MTN Shortz Challenge” he stated.

    Mr Kojo-Ganson further stated that content should be generated locally, as they would use the platform to encourage the rich cultural heritage of Ghana.

    “The MTN Shorts challenge presents an opportunity for all of us to tell the African story or share information on Ghana’s culture and any other useful information required for life.

    “Content could be on health, education and any other issue of social importance. We hope to receive very exciting and thought-provoking contents from various developers,” he noted.

    Types of content you can submit through MTN Shortz

    Currently, the platform allows you to submit the following content:

    • Short Films
    • Funny Videos
    • Animations
    • Podcasts
    • Games

    How to apply to MTN Shortz

    Applicants interested in the challenge would have to log in onto MTN Shortz Site and provide necessary personal details for registration from August 8 till August 27, with the participant standing a chance of winning a total cash prize of Ghc 50,000.00

    The main MTN Shortz platform is expected to run after the challenge as various workshops would be organised by the telecommunication giants in order to educate content developers about how the platform works.

    Eligibility & Participation

    Entry Fee: Free

    Eligibility: All Ghanaian content creators and content aggregators

    Entry Category:

    • Short Film
    • Funny Video
    • Animation
    • Podcast
    • Games

    General terms of participation / Rules and Regulations

    • Short Films/ Funny Videos/ Podcasts/ Animations: Entries must not exceed 10 minutes in duration including all titles and credits.
    • Games: The “.apk” should not exceed 100MB
    • Deadline for submission is 27th August 2018.

    How to submit

    Participants should use “DropBox or We Transfer” to upload their videos and send the file link to [email protected] with below details

    • Full name
    • Team members
    • Contact number
    • Email address
    • State participating category

    Any queries should be submitted to [email protected]

  • MTN Ghana Launches Mobile Money Month 2018 at Kasoa

    MTN Ghana Launches Mobile Money Month 2018 at Kasoa

    Telecommunication giant, MTN Ghana has urged for more acceptance of the cashless mode of transactions so the country can reap the numerous benefits associated with digitized payments.

    Speaking at the launch of the 2018 Mobile Money Month held at Kasoa Market, General Manager for Mobile Financial Services at MTN, Mr Eli Hini said there was a need to take a second look at the mode of payments in Ghana. (more…)

  • You have up to the 31st of July 2018 to buy your MTN Ghana Shares

    You have up to the 31st of July 2018 to buy your MTN Ghana Shares

    MTN Ghana’s Initial Share Offer (IPO)which was launched on May 29th, 2018 to sell 4,637,394,533 ordinary shares, representing 35% of MTN Ghana (Scancom PLC)is scheduled to end at 5:00 pm on July 31st 2018.

    As per the IPO Prospectus, the minimum number of shares to be sold for the IPO to be successful is 463,739,453, representing ten per cent (10%) of the total number of shares on offer.

    With a few days to the end of the IPO, MTN Ghana has confirmed that the offer period will not be extended.

    Sharing updates on the progress made so far since the launch, the CEO of MTN Ghana, Selorm Adadevoh said MTN used innovative and convenient ways of getting people to participate in the IPO and as a result, the company engaged stakeholders in many districts, big towns and markets in all 10regions of the country. MTN Ghana has also used all of its events and digital channels to talk about the IPO and to explain why people should participate in it.

    Mr Adadevoh said, “We believe that we have given more than enough time for people to make up their minds”.

    He said, “The reason why we took this approach is that we want to reach all Ghanaians and to give them an opportunity to hear about our offering and to decide whether or not to own shares in our company. We have received a lot of commendations about these multiple channels”.

    Selorm Adadevoh also lauded the innovative decision to use Mobile Money for the IPO and mentioned that a significant number of the subscriptions received was done through MTN Mobile Money.

    The IPO, which is the largest IPO on the Ghana Stock Exchange, is expected to increase the capitalisation and activity within the equity market. The IPO is indicative of MTN Group’s long-term confidence in Ghana’s economic prospects.

    The IPO Prospectus can be accessed electronically via www.mtnghanashares.com. Physical copies can be collected from any MTN Ghana office or branches of the Receiving Banks or Receiving Agents (Brokers).In addition to these channels, prospective applicants can receive the IPO Prospectus on their smartphones by dialling *533#.

    An applicant can subscribe using the MTN Mobile Money USSD platform by Dialling *170# or through the Offer website www.mtnghanashares.com. Prospective applicants can also buy through the sponsoring broker, IC Securities.

    Read further instructions on how to buy your MTN Shares here.

    The IPO closes at 5 pm on 31st July 2018 and, following approval from the Securities and Exchange Commission, trading on the Ghana Stock Exchange is expected to begin on 5th September 2018. Once the offer period has ended, applications will be reviewed and collated and allotments will commence. Applications received after the offer period will not be considered or processed.

  • MTN introducing Mobile Money “ATMs” in Ghana soon

    MTN introducing Mobile Money “ATMs” in Ghana soon

    Telecoms giant, MTN is working to deploy machines that could take deposits and dispense cash for its mobile money business.

    JoyBusiness has gathered that MTN has already secured the self-servicing kiosk, but with limited functions like sim change and airtime.

    However the plan is to allow the machine take deposits and dispense cash, this is to aid their mobile money business. It is also to ensure that at every point in time, subscribers can turn to this machine to transaction transfers or the mobile money business.

    Approvals

    JoyBusiness understands MTN had to suspend the mobile money function on the self-servicing kiosk, even on a pilot basis. This is because they have not secured the necessary regulatory approvals. Sources say even though the regulator is willing to approve the service, it wants to be carried out in a way that would not result in MTN operating as a fully fledged bank.

    The regulator is also worried about the impact on vendors currently in the country, as it employs more than 150,000 persons.

    The Payment and Settlement bill, which will seek to address issues like this, is yet to receive parliamentary approval. Therefore, it is likely that it might take a while before MTN can introduce the full service to aid its mobile money business.

    Is MTN planning to become a bank?

    MTN Group Chief Executive Rob Shuter announced during the 2018 Deloitte Africa outlook conference in Woodmead that it is working to become Africa’s biggest bank. According to the telecoms giant, this has been influenced largely by the progress made by its mobile money business.

    Mr Shuter said, “The core digital service that we have decided to put our money on is Mobile Money. Mobile Money is really about leveraging the strength of the brand and leveraging the strength of the distribution because we have built a huge informal distribution network for prepaid airtime to bring customers into a transactional banking system.”

    He pointed out that MTN has deployed Mobile Money across 14 markets and “if we look at our 30-day active users, which is the most important metric, we are growing by half a million customers a month. I think that’s pretty cool and today we are sitting at 21 million subscribers”.

    Response from MTN Ghana

    Speaking to JoyBusiness, the former Chief Executive of MTN Ghana, Ebenezer Asante said the plan is to rather partner with the commercial banks to provide banking services to the population rather than becoming a bank, “the model that we have implemented across the region is all about partnership rather than directly going into banking services.”

    Mr Asante added that they want to concentrate on their core business and rather join the banks to improve financial inclusion in the country rather going out, to compete with the commercial banks.

    Impact on mobile money merchants

    The service if rolled out, would definitely affect some merchants in the country. The mobile money business currently employs more than 150,000 persons in the country. There is the likelihood that a lot more people would choose a self-servicing machine over the merchants out there. This development could then affect commissions earned by merchants.

    Returns on Mobile Money business for MTN

    Figures from the Bank of Ghana showed that MTN has about 90 percent of the GH¢2.3 billion of the mobile money accounts held with commercial banks. MTN as at October 2017 had GH¢2.1 billion representing 93.5 percent of deposits held at commercial banks.

    The Data from the Bank of Ghana also showed that Fidelity Bank had the largest share of mobile money deposits with GH¢583 million, ECOBANK has Gh¢470 million, while CAL BANK has GH¢229 million.

    Source: Modern Ghana

  • Heads Up! MTN to start giving flash SMS notifications on bundle usage

    Heads Up! MTN to start giving flash SMS notifications on bundle usage

    MTN Ghana has come under pressure in recent times over how “quickly” their bundle disappears. Last week, a friend told me how her 2GB of data just vanished in a day.

    Well, personally, I don’t believe data can just vanish, except in some rare scenarios where there have been genuine mistakes from telcos (some of which never really get solved), the secret to how fast your data is consumed lies in your browsing habits. We shared tips on how to prevent some apps from using all your data.

    For example, I asked this friend to check her data usage to see which apps were actually responsible for her loss. The result – WhatsApp had used over 2GB in just a few days.

    Since the introduction of the status feature, WhatsApp has been consuming a lot of data and lots of people don’t even realise. The truth is that a video status lasting for 30 seconds is averagely 20MB per the videos I post on my status. Watching just 5 of these videos will set you back around 100MB.

    Why all this explanation when we are talking about flash notification on bundle usage?

    Well, for starters, before this, MTN does not give indications as to when your bundle is getting finished. Networks like Vodafone and the then Airtel (now AirtelTigo) inform you when your bundle is being used. There are notifications for 50% usage, 90% usage, etc so you have a fair idea how much data you have remaining.

    These notifications help to keep a subscriber in check, hence the good news that MTN will send Class 0 Messages on bundle usage. A few people will ask: ‘What are flash notifications or Class 0 messages?”.

    What is a Flash SMS Notification?

    A message that appears on the recipient’s mobile screen directly. The recipient does not need to go to the mobile phone inbox to read the message, nor is the message allocated to the SMS inbox. Flash SMS is a Value Added Service feature to the standard SMS delivery and is most commonly used to immediately catch the recipients’ attention. Flash SMS Notification is also known as a Class 0 Message, mostly on Apple Devices.

    On the MTN Network, a typical example of an SMS Flash Notification is the call summary that one receives at the end of every call, detailing the call cost and duration.

    MTN Flash SMS Notification on Bundle Usage

    Although MTN has said that the feature will be active starting 3rd April, there is no real guideline as to how often notifications will roll out.

    Some users were, however, less than enthused about the feature.

    Update:

    The most recent message from MTN Ghana’s Facebook Page indicates that users will be able to reply with 1 to renew their bundle OR 2 to approve charging from their main account.

    The message read: “Y’ello! Please be informed that from 3rd April, 2018 you will be receiving prompts on your bundle usage. Kindly reply with 1 to renew your bundle OR 2 to approve charging from main account.”.

    However, it there is still the problem of notifications for those who use their mifi or devices that can not receive flash.

    What do you think about the feature? Will getting notifications as you use your bundle help you to properly manage and check your usage?

    Thank you for reading. Don’t forget to share this with your family and friends. For the latest tech news and reviews, follow Mfidie on Twitter, Facebook, Instagram and subscribe to our YouTube channel.
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  • MTN Content Manager: This MTN Shortcode may solve your problems

    MTN Content Manager: This MTN Shortcode may solve your problems

    MTN Ghana has a whole lot of shortcodes for services in Ghana. For a lot of people, it’s just experimentation to try out which services work or which ones are nice.

    The majority of people are mostly unimpressed with some of these services but are also unable to unsubscribe from them. Note that before now, the easiest way to stop a service was to send “STOP” to the shortcode that the service delivered messages or alerts on.

    There comes a problem, however – more often than not, unsubscribing or stopping a service does not seem to work. Sending stop to the shortcode does not give any feedback, and hence there are no results. And there is also the issue of receiving messages from real sender IDs and not shortcodes. In this way, users find it difficult to stop services.

    I have personally tried several times to unsubscribe from some services but failed. What’s more? The long waiting time to speak to an MTN agent via the call centre is something that puts me off. For me, it’s a joy that the MTN Content Manager is here, and it comes with a shortcode that is not so easy to remember, after all, that’s why there are shortcodes!

    What does the MTN Content Manager do?

    The MTN Content manager is a portal that users can access by dialling *175# on their MTN phones. The portal, which runs via USSD enables MTN subscribers to view, add or cancel MTN Services and Subscriptions.

    How to unsubscribe from an MTN Service via the Content Manager

    • Dial *175# on your MTN Phone to access the dashboard.
    • Choose Option 1 (My Subscriptions)
    • A record of your current subscriptions will show up.
    • Choose the subscription you would want to stop
    • Select “stop”

    And that’s how to unsubscribe from services easily on MTN.

    Need help with an MTN Service? Leave a comment below.

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  • MTN Ghana Introducing “Allow Cash Out” Feature again to curb fraud

    MTN Ghana Introducing “Allow Cash Out” Feature again to curb fraud

    MTN Ghana has announced the comeback of the ‘Allow Cash Out’ feature which is to be launched on November 4, 2017. The feature enables mobile money customers to select ‘allow cash out’ before an agent can initiate a transaction.

    A Grand Plan to curb Mobile Money Fraud

    Speaking at the press briefing, Business Development Manager, MTN, Abdul-Majeed Rufai indicated that mobile money agents should not record subscribers’ numbers in the transaction sheets as they have issued new transaction booklets so as not to disclose numbers of the subscribers.

    “We are bringing back that feature that will allow the customer first and foremost select allow cash out, turn it on before an agent can issue the transaction,” he said.

    “Henceforth, agents should not disclose subscriber’s number on the transaction sheets. We have issued them transaction booklets not to disclose the number of the person who is loading so that once you go to an agent point, you can’t even get the number, let alone call the number” he added.

    Meanwhile, MTN Ghana says sanctions given to some agents caught in mobile money fraud is the decommissioning of their stalls but so far, none has been sent to court.

    MTN is also introducing an Agent Registry which is to sanitize agents’ network in the country. Other telcos will have access and contribute to the Agent Registry to prevent agents whose stalls are decommissioned from shifting to another network to operate.

    Analytics, Budget & Reporting Manager, MTN, Solomon Hayford mentioned that ‘’Once an agent is blacklisted from MTN or any of the other telcos that information will be on that agent registry and will prevent that agent from coming on board on any other mobile money service providers network, once you are blacklisted you are blacklisted for the whole industry you cannot operate mobile money anywhere else in Ghana any other service provider and that initiative is been ran by the central bank’’.

    He, however, added that there are systems been used to monitor and track the activities of fraudsters as well as locate their whereabouts within the country.

    How to Activate the Allow Cash-Out Functionality to Enable You Withdraw Money

    • Dial *170# on your MTN handset
    • Select option 4 to turn on “allow cash-out”
    • Confirm “allow Cash-out” with your pin

    We hope the introduction of the functionality along with other security measures by MTN will help curb the current #MTNMoMo fraud in the country as well as create more secure transactions on MTN Mobile Money.